Landlord Complaint Record: #23-3709

The Worthfield Apartments    |    The Apartment Group, (Broder &Sachse (new Mngmnt))    |    Southfield    ,    Michigan 48227    Landlord Complaint 23-3709

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-3709 Filing Date : Feb 20, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Feb 21, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : The Apartment Group, (Broder &Sachse (new Mngmnt)) RENTER : Kept Private
Property Name : The Worthfield Apartments      
Address : 4000 Town Center Ste 8 (previous Property Owners) Sold 1/1/2014 Address : Kept Private
City, State - Zip : Southfield, Michigan - 48227. City, State - Zip : Detroit, Michigan - 48227.
Phone : Kept Private Phone : Kept Private

COMPLAINT : A Thousand Bites - A Breach Of Implied Warranty Of Habitability.
Fair Resolution according to renter :
  1. Refund 480.00 Deposit,
  2. Reimburse for RPA Fees
  3. Reimburse for out-of-pocket furniture purchase. (new mattresses) ( receipt availiable)
  4. Refund Doctor Bills and medication purchases.
  5. Reimburse 45% of paid rent for each month we suffered with these Bed Bugs which has forced me and my family to move

Address               :   
City, State - Zip   :   , - .


I have never encountered bed bugs until summer/fall of 2013. I reported this issue right away to The Apartment Group the previous owners who I have gladly paid rent to for the last 4yrs. After returning home from work I witnessed approximately 18 mattresses out side at the apartment dumpster. I began inquiring and learned that the building was under an epidemic of bed bugs. In the very near future, a couple weeks later my son Rafi had over 200 bites all over his chest and legs which I snaped pictures of and sought medical attention. I too threw out my sofa, beds, pillows and all blankets. I was perplexed, the Apartment Group assured me the entire building was going under extermination. They came out but not for the bed bugs, instead they sprayed for roaches and layed traps for mice. After, calling back to the office I was told that the maintenance man can bring buy a couple of cans of bed bug spray but that was all they could do. So I took that and funded the rest of the supplies myself, including mattresses, new blankets and pillows. Fast Foward: a year later I have been fighting them with cleanliness, alcohol in a spray bottle, and bed bug spray from Rite Aide and needless to say A Thousand Bites later I have not had a peaceful nights rest yet. I am terrified when I close my eyes. I sleep for fifteen minutes at a time but then I'm back up looking and scratching uncontrollably, this is hell. I am forced to move. The New Management team Broder &Sachse has taken over the property the first of the year and they did walk throughs and inspections 1/8/2014 in which I exclaimed to have bed bugs I was told they would send inspectors out to access and/or exterminate, they were here yesterday 2/19/14 for the first time but again here to spray for roaches, one spray behind the stove and one wipe of chemical in one cabinet and they were ready to go, I reminded them that bed bugs were here and in condesending disbelief he bothered to take a closer look, and low and behold there they were. Although he was amp to get heat treatments scheduled in the next week or two, I have just had enough. This entire building is contaminated. I have big cracks along the seam of my walls and ceilings a leaky toilet floor board heaters that kick out a lot of soot which creates upper resportory issues old carpet and my front door that sits at least 1/4 inch of the floor, hall way carpet that is mildewed. I would like to see State Board inspectors out here.

From Date IP Address Response

Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Mar 1, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 28, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Mar 1, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Feb 28, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Feb 21, 2014 Delivery Estimate: The complaint notice sent to The Apartment Group, (Broder &Sachse (new Mngmnt)) 23-3709 Southfield, Michigan should have arrived or will arrive within 24 hours.

SYSTEM Feb 21, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3709 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 21, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
The Apartment Group, (Broder &Sachse (new Mngmnt))
4000 Town Center Ste 8 (previous Property Owners) Sold 1/1/2014
Southfield, Michigan 48227

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42160363

SYSTEM Feb 21, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3709.

SYSTEM Feb 21, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 21, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 20, 2014 An email confirmation was sent to the tenant at 02-20-2014 06:34:57. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 20, 2014 CONFIRMATION OF COMPLAINT: A complaint about A Thousand Bites - A breach of implied warranty of habitability. has been filed pertaining to 23-3709 or The Apartment Group, (Broder &Sachse (new mngmnt)) located in Southfield, Michigan 48227. Case is pending mailing confirmation.

SYSTEM Feb 20, 2014 Complaint 23-3709 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.