Landlord Complaint Record: #23-3918

Penny Thorne    |    Cranston    ,    Rhode Island 02920    Landlord Complaint 23-3918

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-3918 Filing Date : Apr 12, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Apr 12, 2014
Proof of checks cashed by Penny Thorne

upload Kept Private Renter Apr 12, 2014
Proof of checks cashed by Penny Thorne

upload Kept Private Renter Apr 12, 2014
Proof of checks cashed by Penny Thorne

LANDLORD / MGR : Penny Thorne RENTER : Kept Private
Property Name :      
Address : 27 Browne Street Address : Kept Private
City, State - Zip : Cranston, Rhode Island - 02920. City, State - Zip : North Kingstown, Rhode Island - 02852.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Will Not Return Security Deposit
Fair Resolution according to renter :
  1. 1. Refund $750.00 Security Deposit 2. Reimburse For RPA Fees

Address               :   
City, State - Zip   :   , - .


I have a copy of every cashed check made by Penny Thorne including the check given to her for the security deposit. This 750 dollars has not been returned to me. She will not return any of my phone calls or texts. I am looking to get back my security deposit and now want her to reimburse any fees due to me having to file a complaint to get my security deposit back. The apartment was left in better condition than when we first moved in. There is no reason for us to not get our money back.

From Date IP Address Response

Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Apr 23, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 22, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Apr 23, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Apr 22, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Apr 15, 2014 Delivery Estimate: The complaint notice sent to Penny Thorne 23-3918 Cranston, Rhode Island should have arrived or will arrive within 24 hours.

SYSTEM Apr 15, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 21, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3918 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 15, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Penny Thorne
27 Browne Street
Cranston, Rhode Island 02920

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Apr 15, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3918.

SYSTEM Apr 15, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Apr 15, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 12, 2014 New image uploaded by Tenant.

SYSTEM Apr 12, 2014 New image uploaded by Tenant.

SYSTEM Apr 12, 2014 New image uploaded by Tenant.

SYSTEM Apr 12, 2014 An email confirmation was sent to the tenant at 04-12-2014 09:59:17. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 12, 2014 CONFIRMATION OF COMPLAINT: A complaint about Will not return security deposit has been filed pertaining to 23-3918 or Penny Thorne located in Cranston, Rhode Island 02920. Case is pending mailing confirmation.

SYSTEM Apr 12, 2014 Complaint 23-3918 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.