Landlord Complaint Record: #23-3932

Parkdale West 504    |    Diane Petrelis, And Venessa Conley    |    Medford    ,    Massachusetts 02155    Landlord Complaint 23-3932

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-3932 Filing Date : Apr 14, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Diane Petrelis, And Venessa Conley RENTER : Kept Private
Property Name : Parkdale West 504      
Address : 11 Turell Road Address : Kept Private
City, State - Zip : Medford, Massachusetts - 02155. City, State - Zip : East Islip, New York - 11730.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit Problem
Fair Resolution according to renter :
  1. Refund Amount Of Deposit Of $2150.

Address               :   
City, State - Zip   :   , - .


i answered add for a seasonal rental in venice, fl. i sent a deposit. of $2150. on 11/18/ contract was ever signed. in the meantime i had serious health issues. i called diane and told here immediately to cancel. she said no problem it was earlier enough she would send my deposit back. she did not and cashed my check. i have tried several times with calls and in writing to connect with her. she is not returning my calls or responding in any way.

From Date IP Address Response

Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Apr 23, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 22, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Apr 23, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Apr 22, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Diane Petrelis, And Venessa Conley in request for an immediate response to the complaint. Pending Landlord/ Manager Response.

SYSTEM Apr 22, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Apr 15, 2014 Delivery Estimate: The complaint notice sent to Diane Petrelis, And Venessa Conley 23-3932 Medford, Massachusetts should have arrived or will arrive within 24 hours.

SYSTEM Apr 15, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 21, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3932 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 15, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Diane Petrelis, And Venessa Conley
11 Turell Road
Medford, Massachusetts 02155

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Apr 15, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3932.

SYSTEM Apr 15, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Apr 15, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 14, 2014 The RPA server has sent an initial email complaint notice to Diane Petrelis, And Venessa Conley Parkdale West 504 concerning the Complaint filed by the tenant: Deposit Problem. The email address was provided by the tenant at the time of filing.

SYSTEM Apr 14, 2014 An email confirmation was sent to the tenant at 04-14-2014 18:51:07. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 14, 2014 CONFIRMATION OF COMPLAINT: A complaint about Deposit problem has been filed pertaining to 23-3932 or diane petrelis, and venessa conley located in medford, Massachusetts 02155. Case is pending mailing confirmation.

SYSTEM Apr 14, 2014 Complaint 23-3932 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.