Landlord Complaint Record: #23-4010

Keller Williams Property Management    |    Jim Warren    |    Bothell    ,    Washington 98021    Landlord Complaint 23-4010

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4010 Filing Date : May 4, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Jim Warren RENTER : Kept Private
Property Name : Keller Williams Property Management      
Address : 22614 Bothell-Everett Highway Address : Kept Private
City, State - Zip : Bothell, Washington - 98021. City, State - Zip : Seattle, Washington - 98117.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Plumbing Issue Not Fixed.
Fair Resolution according to renter :
  1. 1. Fix The Plumbing Pipe. 2. Release Me From My Lease To Find Another Place;decision On Selling House.

Address               :   
City, State - Zip   :   , - .


Ongoing plumbing issue for several months now. Property Management has had two different plumbers come out to snake the main line in house because of a clogged line. While here plumbers wrote an estimate to fix the line. Owners were going to fix the problem by having the 80 year old main line replaced. Last week, when I contacted the property management because I was still wait for the work to get done, Property Management informs me. Owners don't want to send the money to actually fix the issue, if I have a back up its cheaper for them to call a plumber back out to snake the line instead of fixing it. Property management also informed me that owners are "thinking" of selling the property. They have made no decision to sell as of 5/2/14. Tenant would like a prompt decision on this matter. Either have the pipe fixed or release tenant from lease to find another place. Tenant lease is up August 1st and would like to start looking and find a place before then.

From Date IP Address Response

Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM May 12, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 11, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM May 12, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM May 11, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM May 7, 2014 Delivery Estimate: The complaint notice sent to Jim Warren Keller Williams Property Management Bothell, Washington should have arrived or will arrive within 24 hours.

SYSTEM May 4, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 10, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4010 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM May 4, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Jim Warren
22614 Bothell-Everett Highway
Bothell, Washington 98021

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM May 4, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4010.

SYSTEM May 4, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM May 4, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM May 4, 2014 An email confirmation was sent to the tenant at 05-04-2014 13:22:42. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM May 4, 2014 CONFIRMATION OF COMPLAINT: A complaint about Plumbing issue not fixed. has been filed pertaining to 23-4010 or Jim Warren located in Bothell, Washington 98021. Case is pending mailing confirmation.

SYSTEM May 4, 2014 Complaint 23-4010 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.