Landlord Complaint Record: #23-4015

Thomas Brankner    |    Glen Gardner    ,    New Jersey 08826    Landlord Complaint 23-4015

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4015 Filing Date : May 5, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 5, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Thomas Brankner RENTER : Kept Private
Property Name :      
Address : 122 Main Street PO Box 426 Address : Kept Private
City, State - Zip : Glen Gardner, New Jersey - 08826. City, State - Zip : Morristown, New Jersey - 07960.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Security Deposit Refusal
Fair Resolution according to renter :
  1. Refund $2112.35 (escrow Minus $83 In Reasonable Deductions)
  2. Negotiate lower deductions

Address               :   
City, State - Zip   :   , - .


The deductions listed on the End of Lease letter dated May 4, 2014 range from unreasonable to blatantly incorrect. The apartment, with few exceptions, was in good condition with reasonable wear and tear after a 3 year lease term. We have been more than accommodating and regrettably dealt with many unsanitary and unsafe conditions while living there. For example, the apartment was not cleaned or painted before we moved in. There was clothing in the dryer and trash littering the basement. when the boiler broke during a single digit spell in February, we did not have heat for 3 days (neither did the 80 plus woman living in the next unit, who later died...) and Mr. Brankner instructed us to "turn the oven on" and said that it would help warm the apartment. Snow removal was to be included in the rent, but was not taken care of all winter. Mr. Brankner attempted to enlist my husband to do this, but it was immediately apparent that this was too much work for one person to do on such short notice. Sometimes snow would sit on the sidewalks for days, since Mr. Branker lives far away, resulting in myself and numerous neighbors falling on the driveway and sidewalk. Renovations in the unit next door kept us up at night, woke us up in the morning and disturbed studies. We neglected to report or complain about all of issues out of patience and a desire to be amicable, but after receiving the End of Lease letter with ABSURD deductions, I would like to report this landlord so that other people do not fall victim to the same sort of negligence.

From Date IP Address Response

Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM May 14, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 13, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM May 14, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM May 13, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM May 6, 2014 Delivery Estimate: The complaint notice sent to Thomas Brankner 23-4015 Glen Gardner, New Jersey should have arrived or will arrive within 24 hours.

SYSTEM May 6, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 12, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4015 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM May 6, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Thomas Brankner
122 Main Street PO Box 426
Glen Gardner, New Jersey 08826

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM May 6, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4015.

SYSTEM May 6, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM May 6, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM May 5, 2014 An email confirmation was sent to the tenant at 05-05-2014 16:37:33. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM May 5, 2014 CONFIRMATION OF COMPLAINT: A complaint about Security Deposit Refusal has been filed pertaining to 23-4015 or thomas brankner located in glen gardner, New Jersey 08826. Case is pending mailing confirmation.

SYSTEM May 5, 2014 Complaint 23-4015 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.