Landlord Complaint Record: #23-4220

Wyndchase Chase At Aspen Grove/Emmie Bertlecamp    |    Franklin Spr    ,    Tennessee 37067    Landlord Complaint 23-4220

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4220 Filing Date : Jun 12, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Wyndchase Chase At Aspen Grove/Emmie Bertlecamp RENTER : Kept Private
Property Name :      
Address : 3100 Aspen Grove Drive, Franklin, TN. 37067 Address : Kept Private
City, State - Zip : Franklin Spr, Tennessee - 37067. City, State - Zip : Spring Hill, Tennessee - 37174.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue, Cleaning, Carpet Replacement
Fair Resolution according to renter :
  1. No Extra Charges 1 Month After Moving Out

Address               :   
City, State - Zip   :   , - .


After moving out 1 month later a list of charges sent via emai . For carpet replacement /light bulb replacement /cleaning cabinetry /appiance stove drip pans replacement /repair vertical blindes/trash/ a balance on account after rent settlement.

From Date IP Address Response

Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Jun 23, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 22, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Jun 23, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Jun 22, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Jun 15, 2014 Delivery Estimate: The complaint notice sent to Wyndchase Chase At Aspen Grove/Emmie Bertlecamp 23-4220 Franklin Spr, Tennessee should have arrived or will arrive within 24 hours.

SYSTEM Jun 15, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Jun 15, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 21, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4220 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jun 15, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Wyndchase Chase At Aspen Grove/Emmie Bertlecamp
3100 Aspen Grove Drive, Franklin, TN. 37067
Franklin Spr, Tennessee 37067

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Jun 15, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4220.

SYSTEM Jun 15, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Jun 15, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jun 12, 2014 CONFIRMATION OF COMPLAINT: A complaint about Repair issue, cleaning, carpet replacement has been filed pertaining to 23-4220 or Wyndchase Chase at Aspen Grove/Emmie Bertlecamp located in Franklin spr, Tennessee 37067. Case is pending mailing confirmation.

SYSTEM Jun 12, 2014 Complaint 23-4220 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.