Landlord Complaint Record: #23-4284

24 Merrill Street Condo Association LLC    |    Richard And Lisa Damiano    |    Windsor    ,    Connecticut 06074    Landlord Complaint 23-4284

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4284 Filing Date : Jun 24, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 4, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Richard And Lisa Damiano RENTER : Kept Private
Property Name : 24 Merrill Street Condo Association LLC      
Address : 17 Brookfield Street Address : Kept Private
City, State - Zip : Windsor, Connecticut - 06074. City, State - Zip : Bloomfield, Connecticut - 06002.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bedbug Infeastation
Fair Resolution according to renter :
  1. To Make Me Whole By Getting Rid Of The Bedbugs Or Provide Services That Will Remedy The Problem.

Address               :   
City, State - Zip   :   , - .


On 21 2014, I found bugs on my bed in my apartment. And, the following day as I was leaving my apartment I saw my next door neighbor with her nurse/Caregiver. I disgusted the matter with the nurse and learned that my neighbor had been bitten by bedbug about her body and that the building had a bedbug problem. I also learned that the property manager Richard Damiano was aware of this problem, because my neighbor said a week earlier he went to her apartment and sprayed, to rid the apartment of the bugs. I was never informed of the problem by the condo association property manager or any of my neighbor, as we talked. I tried to speak with the property manger Richard, but he shifted the blame and became hostile and belligerent. The conversation became heated so I told him I'll just call the health department for help. The bedbugs I found inside my apartment, in my bedroom, I placed them inside of a plastic bag as proof/evidence.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Jul 5, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: July 04, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Jul 5, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Jul 4, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Jun 27, 2014 Delivery Estimate: The complaint notice sent to Richard And Lisa Damiano 23-4284 Windsor, Connecticut should have arrived or will arrive within 24 hours.

SYSTEM Jun 27, 2014 As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID: 0

SYSTEM Jun 27, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 03, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4284 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jun 27, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Richard And Lisa Damiano
17 Brookfield Street
Windsor, Connecticut 06074

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Jun 27, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4284.

SYSTEM Jun 27, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Jun 27, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter

SYSTEM Jun 27, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jun 24, 2014 An email confirmation was sent to the tenant at 06-24-2014 15:54:38. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jun 24, 2014 CONFIRMATION OF COMPLAINT: A complaint about Bedbug Infeastation has been filed pertaining to 23-4284 or Richard and Lisa Damiano located in Windsor, Connecticut 06074. Case is pending mailing confirmation.

SYSTEM Jun 24, 2014 Complaint 23-4284 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.