Landlord Complaint Record: #23-4289

Willow Association Lp    |    Peter Gilman    |    New castle    ,    Delaware 19720    Landlord Complaint 23-4289

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

REPORT ONLY : This case will not be assigned to an RPA® Agent.
Case Number : 23-4289 Filing Date : Jun 25, 2014
Investigating Agent : N/A (Report Only) Case Disposition : N/A (Report Only)
Complaint Level : Code Landlord Response : N/A (Report Only)

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Peter Gilman RENTER : Kept Private
Property Name : Willow Association Lp      
Address : Address : Kept Private
City, State - Zip : New castle, Delaware - 19720. City, State - Zip : new castle, Delaware - 19720.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Mold infestation and only deceived by painting over it twice, deceiving.
Fair Resolution according to renter :
  1. A financial settlement to reimburse the victim(s) of the health decline & doctor appointments.

Address               :   306 bennett rd.
City, State - Zip   :   new castle, Delaware - 19720.


From the Katrina hurricane in August 23, 2005, the infrastructures of the apartments of Willow Chase apt. were severely affected and the manager/owners took minor actions to deceive the tenants of the molds that developed, by painting over it twice, and my elderly mother, Young hee Min have had severe respiratory infection and the molding in the air is causes my mother to cough severely and at nights, waking the family up. Mother's immune system has declined from taking medications, just thinking that it was allergies, but as the days are getting warmer, the air in the apartment is non livable. Third party contractors were called in to look over it, but nothing but painting over the wet, damp areas were applied to cover it up. With the settlement, we will move out, since no repairs are occurring and it's been 9 years. A settlement of $1.1 million dollars can be avoided, if no judicial enforcements are implemented, since two females in the state of Delaware were awarded $1.2 million.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Jul 3, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: July 02, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Jul 3, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Jul 2, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Peter Gilman in request for an immediate response to the complaint. Pending Landlord/ Manager Response.

SYSTEM Jul 2, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Jun 25, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 01, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4289 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jun 25, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4289.

SYSTEM Jun 25, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Jun 25, 2014 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Jun 25, 2014 Complaint Accepted by RPA and is pending further processing.