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CASE CLOSED |
FORCE REQUIRED |
Dec 12, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
Landlord Gerald accepted a written Repair Notice and other seperately bound documents not related to the repair at 4:10pm. on 7/25. He then returned the Notice and other documents for Matt to give to Landlord Lynda when she awoke from a nap. His reason was that he didn't want to misplace it on her desk. I accepted them back to hold in trust for them in good faith. I agreed to give them to Lynda after a meeting she had after 5:30pm the same day.
At 7:10pm, Matt attempted to return the Notice and documents to Jerry at his front door. He opened the door and verbally refused them both. Tomorrow the Repair Notice and other documents will be returned to the Owner as registered mail.
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INVESTIGATING AGENT - REMARKS (13) |
Agent |
Date |
Response |
SYSTEM |
Dec 12, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Aug 4, 2014 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 03, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Aug 4, 2014 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Aug 3, 2014 |
EMAIL TO LANDLORD: The RPA has sent an email reminder to Lynda Osborne, Gerald Osborne in request for an immediate response to the complaint. Pending Landlord/ Manager Response. |
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SYSTEM |
Aug 3, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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SYSTEM |
Jul 27, 2014 |
Delivery Estimate: The complaint notice sent to Lynda Osborne, Gerald Osborne 23-4504 Whitefish, Montana should have arrived or will arrive within 24 hours. |
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SYSTEM |
Jul 27, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 02, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4504 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Jul 27, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Lynda Osborne, Gerald Osborne
1080 Star Meadows Whitefish, Montana 59937
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
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SYSTEM |
Jul 27, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4504. |
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SYSTEM |
Jul 27, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Jul 27, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Jul 26, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about Refusal of Written Repair Notice - Windows has been filed pertaining to 23-4504 or Lynda Osborne, Gerald Osborne located in Whitefish, Montana 59937. Case is pending mailing confirmation. |
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SYSTEM |
Jul 26, 2014 |
Complaint 23-4504 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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