Landlord Complaint Record: #23-4504

Lynda Osborne, Gerald Osborne    |    Whitefish    ,    Montana 59937    Landlord Complaint 23-4504

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4504 Filing Date : Jul 26, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 1, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Lynda Osborne, Gerald Osborne RENTER : Kept Private
Property Name :      
Address : 1080 Star Meadows Address : Kept Private
City, State - Zip : Whitefish, Montana - 59937. City, State - Zip : Whitefish, Montana - 59937.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Refusal Of Written Repair Notice - Windows
Fair Resolution according to renter :
  1. Acceptance Via Registered Mail, Compliance By August 31, 2014

Address               :   
City, State - Zip   :   , - .


Landlord Gerald accepted a written Repair Notice and other seperately bound documents not related to the repair at 4:10pm. on 7/25. He then returned the Notice and other documents for Matt to give to Landlord Lynda when she awoke from a nap. His reason was that he didn't want to misplace it on her desk. I accepted them back to hold in trust for them in good faith. I agreed to give them to Lynda after a meeting she had after 5:30pm the same day. At 7:10pm, Matt attempted to return the Notice and documents to Jerry at his front door. He opened the door and verbally refused them both. Tomorrow the Repair Notice and other documents will be returned to the Owner as registered mail.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Aug 4, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 03, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Aug 4, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Aug 3, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Lynda Osborne, Gerald Osborne in request for an immediate response to the complaint. Pending Landlord/ Manager Response.

SYSTEM Aug 3, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Jul 27, 2014 Delivery Estimate: The complaint notice sent to Lynda Osborne, Gerald Osborne 23-4504 Whitefish, Montana should have arrived or will arrive within 24 hours.

SYSTEM Jul 27, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 02, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4504 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jul 27, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Lynda Osborne, Gerald Osborne
1080 Star Meadows
Whitefish, Montana 59937

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Jul 27, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4504.

SYSTEM Jul 27, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Jul 27, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jul 26, 2014 CONFIRMATION OF COMPLAINT: A complaint about Refusal of Written Repair Notice - Windows has been filed pertaining to 23-4504 or Lynda Osborne, Gerald Osborne located in Whitefish, Montana 59937. Case is pending mailing confirmation.

SYSTEM Jul 26, 2014 Complaint 23-4504 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.