Landlord Complaint Record: #23-4582

River Valley Apartments    |    T&R Properties, INC.    |    Lancaster    ,    Ohio 43130    Landlord Complaint 23-4582

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4582 Filing Date : Aug 8, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 1, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : T&R Properties, INC. RENTER : Kept Private
Property Name : River Valley Apartments      
Address : 1237 Watermark Drive Address : Kept Private
City, State - Zip : Lancaster, Ohio - 43130. City, State - Zip : Lancaster, Ohio - 43130.
Phone : Kept Private Phone : Kept Private

Fair Resolution according to renter :
  1. They Pay For The Bedbugs Not Us.
  2. I am willing to pay some of it but not all.

Address               :   
City, State - Zip   :   , - .


I found out that I had bed bugs due to some neighbors saying they think they have them. That same day I found some I told my neighbors I found some in my boys rooms. That same day I called the office left a message then I saw her drive by. I told her that I had them and to add me to the list. The next day an inspector came in said yes you do have them. I ended up getting rid of a bed due to it. Today I get a paper stating that I have to pay $272 two times to get rid of them and if I dont I get evicted. I feel I should not have to pay this. One day she said there are 4 other people on this so called list that have them. One of the four how ever did not have them but she has the signs of the bites and will not do anything with her apartment.

From Date IP Address Response
Renter Aug 11, 2014 1.Management has not let anyone else know of the issue that is at hand. They have told new people that are looking to move in that no one has the issue. She is willing to lie to people just so they move in when my house is still infested with them in my kids rooms. I personal told all the people around my apartment that I have them and I am trying to keep things cleaned and doing everything I can to get rid of them.

Agent Date Response
SYSTEM Dec 13, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Aug 9, 2014 Delivery Estimate: The complaint notice sent to T&R Properties, INC. 23-4582 Lancaster, Ohio should have arrived or will arrive within 24 hours.

SYSTEM Aug 9, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 15, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4582 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Aug 9, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
T&R Properties, INC.
1237 Watermark Drive
Lancaster, Ohio 43130

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Aug 9, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4582.

SYSTEM Aug 9, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Aug 9, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Aug 8, 2014 CONFIRMATION OF COMPLAINT: A complaint about Bedbugs has been filed pertaining to 23-4582 or T&R properties, INC. located in Lancaster , Ohio 43130. Case is pending mailing confirmation.

SYSTEM Aug 8, 2014 Complaint 23-4582 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.