Landlord Complaint Record: #23-4817

Churchwood Apartments    |    Partnership Propery Management    |    Greensboro    ,    North Carolina 27404    Landlord Complaint 23-4817

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4817 Filing Date : Sep 17, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 18, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Partnership Propery Management RENTER : Kept Private
Property Name : Churchwood Apartments      
Address : PO Box 26405 Address : Kept Private
City, State - Zip : Greensboro, North Carolina - 27404. City, State - Zip : Leesville, South Carolina - 29070.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Charging For Months Of Rent When I Had Already Moved Out Of The Apartment
Fair Resolution according to renter :
  1. I Would Like For This Matter To Be Resolved And Removed Off Of My Credit.

Address               :   
City, State - Zip   :   , - .


My lease at churchwood apartments ended on Feb. 28 2013. I decided not to renew the lease and move out of the apartment. I let the cite manager know of this decision and he informed me that i would not be recieving my $200 deposit back due to the fact that i didn't give him a thirty day notice. I agreed and proceeded to move out of the apartment. On Feb. 28 i finished moving out, cleaning up the apartment and shampooing the carpet at around 8 p.m. Due to the fact that the office was already closed by then i was unable to turn in the key on that day. I went to turn in the key the next day and no one was in the office. I repeated the same thing the next day and again no one was in the rental office. On my next day off i went back to the rental office there was still no one there so i waited around in the parking lot for an hour and no one showed up. My sister worked around the corner from the apartment complex so i gave her the key to turn in for me the next day. She went to turn in the key and no one was in the office so she put the keys in the office drop box. I called a number of times to see if the property management received the keys yet and what was the next step i needed to take but i didn't get an answer. Months later when i check my credit report i notice that there was a charge of $576. I called partnership to see exactly what it was and she explained to me that it was for a month and a half of rent. When i explained to the individual that i was not there for those months she became rude with me. I feel that this apartment complex is unorganized and I am having to suffer due to their mistake.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Sep 26, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: September 25, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Sep 26, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Sep 25, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Partnership Propery Management in request for an immediate response to the complaint. Pending Landlord/ Manager Response.

SYSTEM Sep 25, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Sep 18, 2014 Delivery Estimate: The complaint notice sent to Partnership Propery Management 23-4817 Greensboro, North Carolina should have arrived or will arrive within 24 hours.

SYSTEM Sep 18, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 24, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4817 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Sep 18, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Partnership Propery Management
PO Box 26405
Greensboro, North Carolina 27404

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42296908

SYSTEM Sep 18, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4817.

SYSTEM Sep 18, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Sep 18, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Sep 17, 2014 The RPA server has sent an initial email complaint notice to Partnership Propery Management Churchwood Apartments concerning the Complaint filed by the tenant: Charging For Months Of Rent When I Had Already Moved Out Of The Apartment. The email address was provided by the tenant at the time of filing.

SYSTEM Sep 17, 2014 An email confirmation was sent to the tenant at 09-17-2014 15:09:35. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Sep 17, 2014 CONFIRMATION OF COMPLAINT: A complaint about Charging for months of rent when i had already moved out of the apartment has been filed pertaining to 23-4817 or partnership propery management located in greensboro, North Carolina 27404. Case is pending mailing confirmation.

SYSTEM Sep 17, 2014 Complaint 23-4817 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.