Landlord Complaint Record: #23-4930

PS Atlanta Management Company    |    Gerry Lee    |    Marietta    ,    Georgia 30066    Landlord Complaint 23-4930

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4930 Filing Date : Oct 6, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Gerry Lee RENTER : Kept Private
Property Name : PS Atlanta Management Company      
Address : 2619 Sandy Plains Road Address : Kept Private
City, State - Zip : Marietta, Georgia - 30066. City, State - Zip : Alpharetta, Georgia - 30009.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Will Not Honor Contract And Refusing Rent For The Month Of October
Fair Resolution according to renter :
  1. Honor Contract And Accept Rents

Address               :   
City, State - Zip   :   , - .


Landlord is trying to break my lease. Says I am in default of the lease because of unauthorized occupants. I have a lease and all the information sent to the company for compliance regarding the occupants from April 2014 I completed the applications and I paid an additional $600.00 to renew the lease in June. Now I'm being told I have to move and they would not accept my rent for this month. I need assistance and advice on whether the PM company (whose name is on the Lease) can deny my payment?

From Date IP Address Response

Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Oct 29, 2014 Final Review Period: The RPA has provided both parties with a 3 day review period for final comments or statements. This case will closed if no additional updates or responses are made for 7 days. Should no responses be made by either party this complaint will be closed.

SYSTEM Oct 29, 2014 Final Delivery Estimate: The 2nd written complaint notice sent to {Landlord Name} | {apartment name} | {City, State} is expected to arrive today or within 24 hours.

SYSTEM Oct 26, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.

SYSTEM Oct 26, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Gerry Lee PS Atlanta Management Company, {City, State Zip) Following the review period this case will be evaluated for closure.

SYSTEM Oct 26, 2014 WARNING! The landlord; Gerry Lee, of PS Atlanta Management Company Marietta, Georgia 30066 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.

SYSTEM Oct 24, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Gerry Lee, PS Atlanta Management Company failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.

SYSTEM Oct 24, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.

SYSTEM Oct 23, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.

SYSTEM Oct 16, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: October 23, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-4930 is pending final notice and response from landlord.

SYSTEM Oct 16, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Oct 16, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.

SYSTEM Oct 16, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.

SYSTEM Oct 14, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 13, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Oct 14, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Oct 13, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Oct 9, 2014 Delivery Estimate: The complaint notice sent to Gerry Lee PS Atlanta Management Company Marietta, Georgia should have arrived or will arrive within 24 hours.

SYSTEM Oct 6, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Oct 6, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 12, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4930 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 6, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Gerry Lee
2619 Sandy Plains Road
Marietta, Georgia 30066

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Oct 6, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4930.

SYSTEM Oct 6, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Oct 6, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Oct 6, 2014 An email confirmation was sent to the tenant at 10-06-2014 09:08:30. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Oct 6, 2014 CONFIRMATION OF COMPLAINT: A complaint about Will not honor contract and refusing rent for the month of October has been filed pertaining to 23-4930 or Gerry Lee located in Marietta, Georgia 30066. Case is pending mailing confirmation.

SYSTEM Oct 6, 2014 Complaint 23-4930 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.