Landlord Complaint Record: #23-4958

Westwood Gardens (Sela Groupe, LLC)    |    Saint Louis Park    ,    Minnesota 55426    Landlord Complaint 23-4958

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-4958 Filing Date : Oct 10, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Westwood Gardens (Sela Groupe, LLC) RENTER : Kept Private
Property Name :      
Address : 2501 Nevada Avenue South Address : Kept Private
City, State - Zip : Saint Louis Park, Minnesota - 55426. City, State - Zip : Saint Louis Park, Minnesota - 55426.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Apartement Infected With Bed Bugs
Fair Resolution according to renter :
  1. My Apartment Is Infected With Bed Bugs. Landlord Rufuses To Pay Bed Bugs`s Treatment Cost.

Address               :   
City, State - Zip   :   , - .


Friday, September 26th I saw some Bed Bugs in my son`s bed, the next morning (Saturday), I went to report it to the rental office, the person who was there told me it`s a emergency and they are going to send someone to do the inspection as soon as possible. On Monday, September 28th someone from Pest Control came and did the Inspection and told me he`s going to report to the office, they will have to treat all the apartment. Since then I have been calling the office to ask them when they are coming to do the treatment but no response. finally this morning my landlord told me this morning they will send someone but I`m the one who will pay the cost (1500 $ ).

From Date IP Address Response

Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Oct 20, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 19, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Oct 20, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Oct 19, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Oct 12, 2014 Delivery Estimate: The complaint notice sent to Westwood Gardens (Sela Groupe, LLC) 23-4958 Saint Louis Park, Minnesota should have arrived or will arrive within 24 hours.

SYSTEM Oct 12, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Oct 12, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4958 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 12, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Westwood Gardens (Sela Groupe, LLC)
2501 Nevada Avenue South
Saint Louis Park, Minnesota 55426

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Oct 12, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4958.

SYSTEM Oct 12, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Oct 12, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Oct 10, 2014 CONFIRMATION OF COMPLAINT: A complaint about Apartement infected with bed bugs has been filed pertaining to 23-4958 or Westwood Gardens (Sela groupe, LLC) located in Saint Louis Park, Minnesota 55426. Case is pending mailing confirmation.

SYSTEM Oct 10, 2014 Complaint 23-4958 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.