Landlord Complaint Record: #23-4994

Rene Lord    |    Salt Lake    ,    Utah 84121    Landlord Complaint 23-4994

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

REPORT ONLY : This case will not be assigned to an RPA® Agent.
Case Number : 23-4994 Filing Date : Oct 15, 2014
Investigating Agent : N/A (Report Only) Case Disposition : N/A (Report Only)
Complaint Level : Code Landlord Response : N/A (Report Only)

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Rene Lord RENTER : Kept Private
Property Name :      
Address : 8689S. Escalade Cir. Address : Kept Private
City, State - Zip : Salt Lake, Utah - 84121. City, State - Zip : Salt Lake, Utah - 84103.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issues and Monthly Payment Issues
Fair Resolution according to renter :
  1. Stop Unfair Eviction Notice, Fix Bathroom

Address               :   558 J Street
City, State - Zip   :   Salt Lake, Utah - 84103.


Landlord violating agreement on accepting our rent. She agreed to be payed by mail and is upset it is taking so long, so gave us an eviction notice. We recently changed banks. The rent was sent by our account we are trying to close and 6 days into the month we found out the check bounced. I was in New York at the time (we rent in UT). I spoke to Rene and we both decided it would be best if I had the right account process and send a check. The appropriate late fees of 30 dollars a day would be payed when we knew what day she got the check in the mail. As agreed I had the bank send the rent amount. The check was processed on the 7th, within 24 hours of us speaking. (We communicated by text, so I do have this in writing, also have bank statements). On the 14th, she handed my wife papers saying we need to vacate in 3 days. There is no premise for this or reason. She should get the check any day. We could pay her cash, but that was not what we talked about. She has a deposit of 1800 dollars. This should be sufficient for any inconvenience.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 13, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Oct 26, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 25, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Oct 26, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Oct 25, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Rene Lord in request for an immediate response to the complaint. Pending Landlord/ Manager Response.

SYSTEM Oct 25, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Oct 18, 2014 Delivery Estimate: The complaint notice sent to Rene Lord 23-4994 Salt Lake, Utah should have arrived or will arrive within 24 hours.

SYSTEM Oct 18, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Oct 18, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 24, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4994 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 18, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Rene Lord
8689S. Escalade Cir.
Salt Lake, Utah 84121

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Oct 18, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4994.

SYSTEM Oct 18, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Oct 18, 2014 Complaint Accepted by RPA and is pending further processing.