Landlord Complaint Record: #23-5019

Home Properties. Southern Meadows    |    Wayne    |    Bayport    ,    New York 11705    Landlord Complaint 23-5019

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-5019 Filing Date : Oct 19, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Nov 6, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Wayne RENTER : Kept Private
Property Name : Home Properties. Southern Meadows      
Address : Terrace Rd Address : Kept Private
City, State - Zip : Bayport, New York - 11705. City, State - Zip : Bayport, New York - 11705.
Phone : Kept Private Phone : Kept Private

Fair Resolution according to renter :
  1. Termination Of Lease And Moving Out. Complex Responsible For Payment If Extermination Services And Moving Costs

Address               :   
City, State - Zip   :   , - .


Complex was immediately notified of presence of bed bugs and held me responsible secondary to recent travel. However my professional exterminator believes the problem to be coming from an adjacent apartment. I have repeatedly tried to contact the office and my communication attempts go unanswered. The bed bugs again have returned (because they are coming from somewhere else) and I have again had to pay an exterminator and launder all of my belongings. I will attach a detailed description of the problem and all contacts I have made.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Oct 29, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 28, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Oct 29, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Oct 28, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Oct 21, 2014 Delivery Estimate: The complaint notice sent to Wayne 23-5019 Bayport, New York should have arrived or will arrive within 24 hours.

SYSTEM Oct 21, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 27, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5019 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 21, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Terrace Rd
Bayport, New York 11705

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Oct 21, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5019.

SYSTEM Oct 21, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Oct 21, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Oct 19, 2014 An email confirmation was sent to the tenant at 10-19-2014 20:42:25. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Oct 19, 2014 An email confirmation was sent to the tenant at 10-19-2014 16:33:40. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Oct 19, 2014 CONFIRMATION OF COMPLAINT: A complaint about Bed bugs has been filed pertaining to 23-5019 or Wayne located in Bayport, New York 11705. Case is pending mailing confirmation.

SYSTEM Oct 19, 2014 Complaint 23-5019 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.