Landlord Complaint Record: #23-5026

Thomas Helregiel    |    Flushing    ,    New York 11358    Landlord Complaint 23-5026

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CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.

Case Number : 23-5026 Filing Date : Oct 20, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Oct 21, 2014
This outlet is shooting sparks continuesly. Wiring looks bad and is causing power to turn on and off by itself. Cannot turn power on in half of house or it will catch outlet on fire. Landlord has so far made no attempt to fix this hazard. It has been over 24 hours since my call to him with no confirmation of fixing this problem. Landlord has stated this is a costly matter and rather than fix it he has given us 1.5 months to move out.

upload Kept Private Renter Oct 21, 2014
Dry rotted windows in attic bedroom. Falling apart. One will not close. Window glass has even fallen out of frame

LANDLORD / MGR : Thomas Helregiel RENTER : Kept Private
Property Name :      
Address : 47-06 190th Street Address : Kept Private
City, State - Zip : Flushing, New York - 11358. City, State - Zip : Kingston, Pennsylvania - 18704.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issues/Breach Of Agreement, Unlawful Eviction
Fair Resolution according to renter :
  1. Fix Electricity
  2. Fix dry rotted windows in attic
  3. Reimburse for RPA Fees $35

Address               :   
City, State - Zip   :   , - .


Landlord has been informed via phone that outlets are sparking and power is turning off and on by itself. Landlord has told me to "make due" and has not made any arrangements to have my electricity fixed because he stated that it is too costly for him to repair it. I have had previous issues with electricity and landlord has not always acknowledged these. I have to keep the circuit breaker shut off so that my house will not catch fire, resulting in very limited electricity in my home. Landlord has been told previously about the dry rotted windows in the attic bedroom but has overlooked them numerous times. They are dry rotted and falling apart, allowing cold air to enter house. When informed about electrical issue landlord informed me that my family and I now have 1.5 months to vacate the property due to electrical issues/plumbing issues that he is not willing to pay to get fixed. Landlord has tried selling house numerous times to no avail. He has stated he is going to let it go into foreclosure. Landlord has stated numerous times that he is not willing to fix anything else in this house due to not being able to sell it to a new owner.

From Date IP Address Response
Renter Oct 23, 2014 1.UPDATE: Called landlord and informed him of electrical issues on 10/20/14 at around 12:30pm and landlord sent someone to fix it 10/23/14 at around 8:00am.

Agent Date Response
SYSTEM Oct 30, 2014 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.

SYSTEM Oct 30, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Oct 21, 2014 New image uploaded by Tenant.

SYSTEM Oct 21, 2014 New image uploaded by Tenant.

SYSTEM Oct 21, 2014 Delivery Estimate: The complaint notice sent to Thomas Helregiel 23-5026 Flushing, New York should have arrived or will arrive within 24 hours.

SYSTEM Oct 21, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 27, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5026 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 21, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Thomas Helregiel
47-06 190th Street
Flushing, New York 11358

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Oct 21, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5026.

SYSTEM Oct 21, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Oct 21, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Oct 20, 2014 An email confirmation was sent to the tenant at 10-20-2014 17:36:56. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Oct 20, 2014 CONFIRMATION OF COMPLAINT: A complaint about Repair Issues/Breach of Agreement, Unlawful Eviction has been filed pertaining to 23-5026 or Thomas Helregiel located in flushing, New York 11358. Case is pending mailing confirmation.

SYSTEM Oct 20, 2014 Complaint 23-5026 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.