Landlord Complaint Record: #23-8053

Boca Springs Apartment    |    Titan Management    |    Houston    ,    Texas 77063    Landlord Complaint 23-8053

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RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.

Case Number : 23-8053 Filing Date : Mar 6, 2017
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Titan Management RENTER : Kept Private
Property Name : Boca Springs Apartment      
Address : 3777 South Gessner Apartment 1426 Address : Kept Private
City, State - Zip : Houston, Texas - 77063. City, State - Zip : Houston, Texas - 77063.
Phone : Kept Private Phone : Kept Private

Fair Resolution according to renter :
  1. Contact A Bed Bug Pest Control Company And Determine Best And Quickest Treatment. Reimburse My RPA Fees As Well.

Address               :   3777 South Gessner Apartment 1426
City, State - Zip   :   Houston, Texas - 77063.


I have been getting bitten over the last week and last night I finally saw a bed bug crawling on my bed. I talked to one of my neighbors and he mentioned that he had the same problem in his apartment unit as well. I have vacuumed and cleaned my sheets, however will need additional treatment in order to get rid of them for good.

From Date IP Address Response

Agent Date Response
SYSTEM Mar 8, 2017 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Mar 8, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Mar 6, 2017 The RPA server has sent an initial email complaint notice to Titan Management Boca Springs Apartment concerning the Complaint filed by the tenant: Bed Bugs. The email address was provided by the tenant at the time of filing.

SYSTEM Mar 6, 2017 An email confirmation was sent to the tenant at 03-06-2017 17:21:35. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Mar 6, 2017 CONFIRMATION OF COMPLAINT: A complaint about Bed Bugs has been filed pertaining to 23-8053 or Titan Management located in Houston, Texas 77063. Case is pending mailing confirmation.

SYSTEM Mar 6, 2017 Complaint 23-8053 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.