Landlord Complaint Record: #23-8928

Fairmont Oaks Apartments    |    Mrs Lulu    |    Pasadena    ,    Texas 77504    Landlord Complaint 23-8928

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CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.

Case Number : 23-8928 Filing Date : Sep 16, 2017
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Mrs Lulu RENTER : Kept Private
Property Name : Fairmont Oaks Apartments      
Address : 4210 Young Street Address : Kept Private
City, State - Zip : Pasadena, Texas - 77504. City, State - Zip : Pasadena, Texas - 77504.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Violation Of Lease
Fair Resolution according to renter :
  1. Got A Lease Violation Because My 3 Year Old Sometimes Runs In Apartment.

Address               :   4210 Young Street APT 107
City, State - Zip   :   Pasadena, Texas - 77504.


Got a lease violation for child running in apartment. Neighbors downstairs claim it was during odd hours but we have proof texts from them showing it was not during these hours. I know the federal fair housing rules Nd this is discrimination. The neighbor also works for our landlord so this is also conflict of interest and she is also racist towards anybody who isn\\\'t Mexican. She violated and took sides without even having proof or asking US what\\\'s going on. This is a child who also has slight autism. We discipline her as much as we can about this but sometimes little things excite her and she gets carried away. We try our best but kids especially toddlers are the way they are. We don\\\'t party or play music loud. We don\\\'t talk loud or anything that would violate our lease. We aren\\\'t disrespectful or trying to be

From Date IP Address Response

Agent Date Response
SYSTEM Sep 17, 2017 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.

SYSTEM Sep 17, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Sep 16, 2017 CONFIRMATION OF COMPLAINT: A complaint about Violation of lease has been filed pertaining to 23-8928 or Mrs Lulu located in Pasadena, Texas 77504. Case is pending mailing confirmation.

SYSTEM Sep 16, 2017 Complaint 23-8928 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.