Landlord Complaint Record: #23-9030

Michael    |    Hoboken    ,    New Jersey 07030    Landlord Complaint 23-9030

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CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.

Case Number : 23-9030 Filing Date : Oct 9, 2017
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Oct 14, 2017
Against for $225

upload Kept Private Renter Oct 14, 2017
Regarding for $225

upload Kept Private Renter Oct 10, 2017
picture evidence

upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Michael RENTER : Kept Private
Property Name :      
Address : 901 Madison St Apt6 Address : Kept Private
City, State - Zip : Hoboken, New Jersey - 07030. City, State - Zip : Poughkeepsie, New York - 12601.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Rent Deposit Deduction Problem
Fair Resolution according to renter :
  1. Refund Deposit Amount $2,362.50

Address               :   100 Rinaldi Blvd
City, State - Zip   :   Poughkeepsie, New York - 12601.


Subject - Rent Deposit Deduction Problem Rent Location : 39-10B Dobrin Court, Fair Lawn, NJ 07410 Prior Renter : Harry Kim : 100 Rinaldi Blvd, Poughkeepsie, NY 12601 Landload : Michael Elfant : 901 Madison St Apt6, Hoboken, NJ 07030 Deposit amount : $2,362.50 8/19/17 - moved out & took video evidence 8/26/17 - returned keys & gave him our new address (when he was painting the interior walls) 10/3/17 12:10am - Requested the landlord about rent deposit money return via text message 10/3/17 8:45 am - He replied back with his explanation of rent deposit deduction via text message. He sent following message: “Hi Mr. Kim. We were assessing damages and getting quotes from handymen and cleaners prior to sending your deposit. We had to change the lock to the back door as you left it damaged as well as fix the ripped net on the storm door, that cost $350. We also had to replace other damaged doors and knobs as well as electrical sockets that were damaged around the unit. That cost $250. The shower door was broken, that cost $125 to fix. We had to do a deep clean around the sink and the bathroom as you neglected to clean the hard water deposits over time. That cost $225. Your total deduction is $950.00. There were several other issues that I determined to be normal wear and tear that were questionable as I delivered the apartment to you in satisfactory condition. Not to mention that we went through an expensive renovation a couple of years back that I believe you neglected to maintain. Furthermore you did not allow me to market the unit during your last couple of weeks there and that clearly fails to uphold our lease agreement. You will be receiving your initial deposit + interest of $2407.29 minus $950 for damages listed above which is a total of $1,457.29. We will be sending it today. Thank you and good luck.” Regarding the back door knob & screen net cost of $350, this apartment was built in 1965, and backdoor knob was already rusty and door knob was not firm but loose. But landlord claimed that we have damaged the doorknob. Also, the ripped net was already so old and rusty. Also, the weather condition such as storm made the net in worse condition. Landlord never took care of the net. Regarding the doors and sockets inside the house cost of $250, I don’t think it make any sense that as a tenant, we have damaged the doors and sockets, if the doors were new and landlord took well care about this old apartment. Which means, he never replaced the old doors and sockets ever since we moved. And he blamed us for such damages. Regarding the shower doors cost of $125, he forced a renovation in the bathroom during 9/25/14-9/29/14, when water was leaking to the downstairs apartment due to old condition of the bathroom. After a recent bathroom renovation(9/29/14), the shower door frame kept falling out and it almost fell off constantly when we took showers. How can the shower door repeatedly pop out and readily fall out so easily when we had a bathroom construction recently? Construction it was a sham with little money. I don\\\'t understand this item costs $225. why would he polish all taps that we already cleaned with our rent deposit? . To wrap up, as a landlord, he has to maintain and not imperil a tenant’s health, especially when house is old and many parts are falling apart such as the door knobs, doors, sockets, etc. It is the landlord’s responsibility to keep the unit livable, not deducting the tenant\\\'s deposit money and using that money to fix old parts in house.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 3, 2017 Case has been closed by Tenant request. Tenant is pursuing further legal action.

SYSTEM Dec 3, 2017 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Oct 14, 2017 New image uploaded by Tenant.

SYSTEM Oct 14, 2017 New image uploaded by Tenant.

SYSTEM Oct 12, 2017 Delivery Estimate: The complaint notice sent to Michael 23-9030 Hoboken, New Jersey should have arrived or will arrive within 24 hours.

SYSTEM Oct 12, 2017 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Oct 12, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 18, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9030 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 12, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
901 Madison St Apt6
Hoboken, New Jersey 07030

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Oct 12, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9030.

SYSTEM Oct 12, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Oct 12, 2017 Complaint Accepted by RPA and is pending further processing.

SYSTEM Oct 10, 2017 New file uploaded by Tenant.

SYSTEM Oct 9, 2017 An email confirmation was sent to the tenant at 10-09-2017 23:58:02. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Oct 9, 2017 CONFIRMATION OF COMPLAINT: A complaint about Rent Deposit Deduction Problem has been filed pertaining to 23-9030 or Michael located in Hoboken, New Jersey 07030. Case is pending mailing confirmation.

SYSTEM Oct 9, 2017 Complaint 23-9030 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.