Landlord Complaint Record: #23-9562

Greenwich Bay Residential    |    Providence    ,    Rhode Island 02903    Landlord Complaint 23-9562

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Latest Activity :    Response from SYSTEM on Feb 27, 2018.

Case Number : 23-9562 Filing Date : Feb 24, 2018
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Greenwich Bay Residential RENTER : Kept Private
Property Name :      
Address : 138 Atwells Ave Address : 30 Bow St
City, State - Zip : Providence, Rhode Island - 02903. City, State - Zip : East Greenwich, Rhode Island - 02818.
Phone : (401)272-0200 Phone : 401884-6693

COMPLAINT : Landlord Threatening Me That I Can\\\'t Vacate The Apartment
Why Renter Filed :
Fair Resolution according to renter :
  1. Vacate The Apartment March 15th Without Further Threats And Harassment

Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   26 Walker St
     City, State - Zip   :   West Warwick, Rhode Island - 02893.
Deposit : Baths : 0
Number of People in Household :

Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :


I rented the apartment in July of 2016 for 800.00 (with utilities included) from Landlord Arlene Lombardi. Greenwich Bay Residential took over almost immediately. Over the last 18 months they have raised the rent twice and taken away the included utilities. There has never been a written lease agreement, so I paid the increases, always on time. (The rental office also regularly contacted me saying there were late fees, but thankfully my dad keeps extremely good records.) The apartment is in disrepair and nobody addresses the problems despite my calls. I often have to shower at my parents house because the shower does not work. I often have to eat out because the sink in the kitchen does not drain. The community washer/dryers are rarely in working condition. I finally found a better place that I can move to on March 15th. I sent a letter, with 30 days notice, telling the Landlord this. I received multiple angry harassing phone calls, where different people were yelling at me and making me feel extremely threatened. I was told the lease says I cant leave (as if I was a prisoner)...but I have no lease. I just want to move out and get my deposit back, I have paid way more than I ever initially agreed to. Thank you for your help.

From Date IP Address Response

Agent Date Response
SYSTEM Feb 27, 2018 Delivery Estimate: The complaint notice sent to Greenwich Bay Residential 23-9562 Providence, Rhode Island should have arrived or will arrive within 24 hours.

SYSTEM Feb 27, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 05, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9562 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 27, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Greenwich Bay Residential
138 Atwells Ave
Providence, Rhode Island 02903

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Feb 27, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9562.

SYSTEM Feb 27, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Feb 27, 2018 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 24, 2018 An email confirmation was sent to the tenant at 02-24-2018 14:33:00. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 24, 2018 CONFIRMATION OF COMPLAINT: A complaint about Landlord threatening me that I can\\\\\\\'t vacate the apartment has been filed pertaining to 23-9562 or Greenwich Bay Residential located in Providence, Rhode Island 02903. Case is pending mailing confirmation.

SYSTEM Feb 24, 2018 Complaint 23-9562 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.