Landlord Complaint Record: #23-9708

14548 Horton St    |    Bart Umentum    |    Overland Park    ,    Kansas 66223    Landlord Complaint 23-9708

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WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.

Case Number : 23-9708 Filing Date : Apr 5, 2018
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Bart Umentum RENTER : Kept Private
Property Name : 14548 Horton St      
Address : 14548 Horton St Address : Kept Private
City, State - Zip : Overland Park, Kansas - 66223. City, State - Zip : INDEPENDENCE, Missouri - 64056.
Phone : Kept Private Phone : Kept Private

COMPLAINT : General Harassment
Fair Resolution according to renter :
  1. 425.00 Of My Deposit Returned

Address               :   647 N QUEEN RIDGE CT
City, State - Zip   :   INDEPENDENCE, Missouri - 64056.


Signed lease 4/9/17. Moved in may 1, 2017 I advised Bart Umentum, at this time, there were no screens, refridgerator, the lock was fixed but front door still didn\\\'t fit correctly, air conditioning didn\\\'t work, closet doors, or storm windows. These are things that were to fixed before i moved in. I turned on utilities 2 weeks on April 12 so workers to complete job. On June 2 I was still waiting for AC to be fixed and yet Bart wanted me to spy on my neighbor. He speaks to me with sighs and disgust. On July 10 someone came in my upstairs window and was scared off by my teenage son. I contacted Bart again about the windows/screens. Bart always wanted to talk on phone where he talked rude, degrading, and mean. Early July my bedroom floor flooded from drainage and guttering problems. Took a week for him to send someone. On July 27 I called to report my unit flooded again and Bart told me i could forfeit my deposit and he would let me out of my lease because I was \\\"too expensive\\\" I texted him back to say no he needed to fix water problem. The attached duplex was worse. Upon signing my lease I was told if i was going to be late I could pay via walmart money center. When I let him know in Aug I needed to pay at walmart, he said \\\"I don\\\'t except Walmart any longer..mail it, it should be here by 5th.\\\" I followed his instructions and when it arrived late, he texted to say i would have late fees.After i proved payment mailed on 1st. he waived it 1 time. In October my heat didn\\\'t work. It was 11-2-17 that my heat worked. My dishwasher pump went out. He responded with, \\\"he\\\'s not in the business of saving me money\\\" I told him people were squatting in unit attached to me and I needed my safety features like door, window and garage fixed. He never would answer. I told him mice were coming from abandoned unit. He said it was normal in cold weather. He sent people multiple times to look at my duplex without any warning. He told a couple aproximately on March 20 that they could enter through my garage I had left it unlocked. We discussed my 30 day notice and he told me April 30 was my last day. On April 2nd he sent another couple to look at the place with no warning and then called and left a belligerent voice mail stating I was supposed to be out. I corrected him by sending his own text message as well as a photo of our lease agreement. He began (as always) threatening me with litigation. He has told me this a thousand times. He probably will.

From Date IP Address Response

Agent Date Response
SYSTEM Apr 9, 2018 LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.

SYSTEM Apr 9, 2018 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Apr 9, 2018 Case has been closed by Tenant request. Tenant is pursuing further legal action.

SYSTEM Apr 9, 2018 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Apr 6, 2018 Delivery Estimate: The complaint notice sent to Bart Umentum 23-9708 Overland Park, Kansas should have arrived or will arrive within 24 hours.

SYSTEM Apr 6, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 12, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9708 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 6, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Bart Umentum
14548 Horton St
Overland Park, Kansas 66223

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Apr 6, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9708.

SYSTEM Apr 6, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Apr 6, 2018 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 5, 2018 An email confirmation was sent to the tenant at 04-05-2018 23:26:46. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 5, 2018 CONFIRMATION OF COMPLAINT: A complaint about General Harassment has been filed pertaining to 23-9708 or Bart Umentum located in overland park, Kansas 66223. Case is pending mailing confirmation.

SYSTEM Apr 5, 2018 Complaint 23-9708 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.