Landlord Complaint Record: #24-0075

Roger Jeck    |    Vermillion    ,    South Dakota 57069    Landlord Complaint 24-0075

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Latest Activity :    Response from SYSTEM on Aug 3, 2018.

Case Number : 24-0075 Filing Date : Jul 31, 2018
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Roger Jeck RENTER : Kept Private
Property Name :      
Address : P.O. Box 84 Address : 614 E 3RD ST
City, State - Zip : Vermillion, South Dakota - 57069. City, State - Zip : Cortez, Colorado - 81321.
Phone : 6056708200 Phone : 5079203547

COMPLAINT : Deposit Problems
Why Renter Filed :
Fair Resolution according to renter :
  1. Refund The 750 Dollar Pet Deposit

Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   303 Center St.
     City, State - Zip   :   Vermillion, South Dakota - 56129.
Deposit : Baths : 0
Number of People in Household :

Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :


Mr. Jeck, My name is Lucas Werner. My former roommates and I have been trying to contact you via text for some time now (one of us for well over a year). We have been trying to get our security and pet deposits back. I have stayed in one of your units for two years, and have had a different roommate both years (Ben Connors in 2016-2017, Dylan Houge in 2017-2018), for a total of three people. As required by your lease, we each gave you 375 dollars for security deposits. My first roommate also gave you 750 dollars at your request as a pet deposit for his cat. Ben moved out at the end of his lease in June of 2017. From the time he moved out til now (over a year later) he has tried to contact you numerous times about his security deposit and pet deposit without a response. Dylan and I moved out at the end of our lease in June of 2018. We both tried contacting you starting in July about reimbursement. It was not until over one week and a dozen or so text messages that you finally replied and assured us that our checks were going to be in the mail July 13, 2018. You gave Dylan and I each $51.02 and an expense sheet. We noticed that you had only accounted for two security deposits when writing up the expense sheet, which would mean that you still would be required to give us the 375 dollar security deposit as well as a 750 dollar pet deposit. We receiving your expense sheet, we have been trying to contact you without any success. We have sent numerous text messages and I have tried calling/ left a voicemail. In our opinion, avoiding contacting us constitutes malicious intent, which would mean you would forfeit any and all of our remaining deposits. Because of this, we are seeking the 750 dollar pet deposit, the remainder of the all 3 security deposits (totaling $1020.96), a 100 dollar late fee for all the time and effort we have put in trying to get in contact with you, and any Rental Protection Agency fees. It is our hope that we can get this situation taken care of in a timely fashion.

From Date IP Address Response

Agent Date Response
SYSTEM Aug 3, 2018 Delivery Estimate: The complaint notice sent to Roger Jeck 24-0075 Vermillion, South Dakota should have arrived or will arrive within 24 hours.

SYSTEM Aug 3, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Aug 3, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 09, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-0075 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Aug 3, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Roger Jeck
P.O. Box 84
Vermillion, South Dakota 57069

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Aug 3, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-0075.

SYSTEM Aug 3, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Aug 3, 2018 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jul 31, 2018 An email confirmation was sent to the tenant at 07-31-2018 23:39:34. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jul 31, 2018 CONFIRMATION OF COMPLAINT: A complaint about Deposit Problems has been filed pertaining to 24-0075 or Roger Jeck located in Vermillion, South Dakota 57069. Case is pending mailing confirmation.

SYSTEM Jul 31, 2018 Complaint 24-0075 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.