Landlord Complaint Record: #24-1426

The Wilde Raleigh    |    United States    |    Raleigh    ,    North Carolina 27603    Landlord Complaint 24-1426

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CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.

Case Number : 24-1426 Filing Date : Jan 28, 2020
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : United States RENTER : Kept Private
Property Name : The Wilde Raleigh      
Address : 3333 Melrose Club Blvd Address : Kept Private
City, State - Zip : Raleigh, North Carolina - 27603. City, State - Zip : Raleigh, North Carolina - 27603.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue
Fair Resolution according to renter :
  1. End My Lease
  2. Refund money paid to plumber

Address               :   3411 Melrose Ridge Ct Apt 121
City, State - Zip   :   Raleigh, North Carolina - 27603.


I have been having issues with my toilet for the past three months and the complex has had their maintenance come and fix it but all they do is plunge it. It ends up messing up again and I have them come out to fix it but it stops working again. I have messaged the property manager and the community manager and they have not been very helpful. I even hired a plumber to look at the toilet to find an issue and he could not find one. All he could do was tell me that it was not a good toilet. I informed the property manager and the community manager and they told me that the toilet cannot be replaced.

From Date IP Address Response

Agent Date Response
SYSTEM Feb 10, 2020 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.

SYSTEM Feb 10, 2020 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Jan 30, 2020 Delivery Estimate: The complaint notice sent to United States 24-1426 Raleigh, North Carolina should have arrived or will arrive within 24 hours.

SYSTEM Jan 30, 2020 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 05, 2020 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-1426 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jan 30, 2020 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
United States
3333 Melrose Club Blvd
Raleigh, North Carolina 27603

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Jan 30, 2020 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-1426.

SYSTEM Jan 30, 2020 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Jan 30, 2020 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jan 28, 2020 An email confirmation was sent to the tenant at 01-28-2020 01:48:51. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 28, 2020 CONFIRMATION OF COMPLAINT: A complaint about Repair issue has been filed pertaining to 24-1426 or United States located in Raleigh, North Carolina 27603. Case is pending mailing confirmation.

SYSTEM Jan 28, 2020 Complaint 24-1426 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.