Landlord Complaint Record: #24-2982

The Wilds At Trailwinds    |    Gables Managment    |    Wildwood    ,    Florida 34785    Landlord Complaint 24-2982

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RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.

Case Number : 24-2982 Filing Date : Apr 13, 2022
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Gables Managment RENTER : Kept Private
Property Name : The Wilds At Trailwinds      
Address : 7730 Wilds Loop Address : Kept Private
City, State - Zip : Wildwood, Florida - 34785. City, State - Zip : Wildwood, Florida - 34785.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Noise Violation Against Me
Fair Resolution according to renter :
  1. 1. Apology 2.Have Complaint Taken Off My File,. 3. Reimbursement For Stress 4. Have Someone Patrol 5. Proof

Address               :   7730 WILDS LOOP APT 1222
City, State - Zip   :   WILDWOOD, FL - 34785 7209.


On Tuesday, April 12, 2022 I received an email from the Leasing office stating \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" I just wanted to bring to your attention regarding a noise complaint we had. Please be mindful after 10:00p.m that you do have neighbors below you and around you. They have been hearing quite a bit of noise late in the evening and heavy footsteps until at least midnight.\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" - First of all - I do not know how they can pinpoint it to be MY apartment as there are several above the 2nd floor close together and secondly, as I read, \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"walking\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" in your own apartment does not fall under justification of a noise violation. AND I told them that I don\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'t wear shoes, I come home from work at 5pm, take a shower, then sit on my couch and watch my phone (not even my TV) and go into bed between 9:30pm - 10pm. My bedroom is carpeted and keep in mind I have a very small one bedroom apartment so for me to walk from my living room to the bathroom and/or bedroom is under 20 steps at least. So there is no way that i could have been me being that I was already in bed. As for noise, I live alone. I NEVER have anyone over and haven\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'t since December and one day in March when my exboyfriend had to come because we had to put our dog down. And as I said, I watch movies on my phone, so there is no loud TV or music EVER. Especially late at night because I work 40-60 hours a week, I am depressed over losing my dog, so I am tired and keep to myself all of the time. The other thing was that I found it very ironic that early Monday, April 11th around 12:30am, I heard extremely loud yelling sounding like it was coming from my neighbor or downstairs (I live on the 2nd floor). It was so loud it woke me up and I didn\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'t know if a man and a woman were arguing and fighting or what. So I called the main number and left a message about it. It continued and started making me nervous. I went in the hallway to the right to my neighbors door and listened and then could tell it was their TV blaring loud. Again, ironically the next day, I get a \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"noise complaint\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" against me and the leasing person said to me \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"No, that is no coincidence\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" when I suggested it was. She went on to say that this was not the first noise complaint. Well I told her, It is to me because no one has ever said anything in the past. What really upsets me is that I KNOW for a fact, number one, I absolutely do not make noise late in the evening and it is also not a violation to walk in your apartment.

From Date IP Address Response

Agent Date Response
SYSTEM Apr 13, 2022 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Apr 13, 2022 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Apr 13, 2022 The RPA server has sent an initial email complaint notice to Gables Managment The Wilds At Trailwinds concerning the Complaint filed by the tenant: Noise Violation Against Me. The email address was provided by the tenant at the time of filing.

SYSTEM Apr 13, 2022 An email confirmation was sent to the tenant at 04-13-2022 13:57:18. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 13, 2022 CONFIRMATION OF COMPLAINT: A complaint about Noise Violation against me has been filed pertaining to 24-2982 or Gables Managment located in Wildwood, Florida 34785. Case is pending mailing confirmation.

SYSTEM Apr 13, 2022 Complaint 24-2982 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.