Outgoing mail

By Natalie

We have moved into an apartment complex recently and noticed that there is not outgoing mail drop off provided. It seems more than a little odd to me and I am wondering if a landlord is required to provide one or not.

Also, they have an offsite manager as well as an onsite assistant manager but they are open very limited hours. Are there any requirements as to how long they have to have the office open so they are accessible to their tenants?
And lastly… it seems that they are allowed to break rules that tenants are expected to follow. For example… it is required that all cars parked in the parking lot have proper registration. The offsite manager parks an old very expired truck there 24/7. I am fairly sure that the truck doesn’t run because it never moves. When we mentioned it to the manager we got the, "Don’t worry about it." After a little pushing we found out that she owned the vehicle. And she actually said that because she works there she was allowed to leave the truck there. Now the funny thing is the only reason we even brought it up is because we needed to park our unregistered car there for a couple weeks. When she told us no and that our rental agreement clearly stated that we couldn’t we mentioned the other truck. 
Any information on these issues would be greatly appreciated.

Edited on: Thursday, April 11th, 2013 11:34 pm

3 Responses to “Outgoing mail”

My response: (We welcome stories, examples, explanations, answers and a touch of your personality)
 

Dennis Gillerman

March 3rd, 2011 3:04 pm

Natalie, I don’t know what state you are in , but if lease states that your vehicle has to be properly registered and you park it there or for that matter anywhere, it is subject to be towed. That can be very costly! As long as her truck doesn’t leak oil or need major repairs she can park it. I would think that doing so wouldn’t project a positive image for prospective tenants.


Natalie

March 3rd, 2011 8:21 pm

We are in California. I understand my obligations based on the rental agreement. My complaint was with the fact that she was parking an unregistered vehicle on the property. Exactly what she was telling us we couldn’t do.


Cynthia

January 30th, 2013 8:31 pm

1. USPS requires that apartment buildings should have locking mailboxes. These mailboxes must be in good, working condition and must be accessible for delivery. USPS is the official mail service provider by the US government so its rules would be equivalent to laws.
2. It is the discretion of the landlord as to how long the manager’s office should be open for. As long as there is a phone number where you can leave voice mails or an email that is working, this should be okay. At least you can still contact them whenever you need to.
3. If the owner of that car lives in the apartment, then parking it there even without registration is legal. In fact, it might be the only reason why she parked it there in the first place. Because if she would have parked it on the streets, then that would have been illegal and she would have been in trouble.

The problem is, you’re the one who signed a lease and although it is unethical for the manager to break the rules, she cannot be held legally responsible because she did not sign a lease agreement. I think the most logical thing to do is to ask the management to change their rules. You can do that by filing a complaint with the RPA.


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