Management Privacy Breach

I have been a tenant of this ‘resort apartment’ property since March 2008. A breech in my privacy has occurred due to the ineptness of your management staff and has prompted me to write to you. This past Friday, September 4th, I had returned home from work only to find three strangers in my apartment. My furniture and personal items had been moved and they were cleaning my unit without my prior knowledge. When asked so see the work order, it had mistakenly listed my unit as vacant and to be cleaned. I understand that mistakes do happen, but it should have been clear to the staff that this apartment was not vacant once they entered!  My dog was in the apartment at the time and, though no harm had been done, the possibility of him running out or biting one of the workers was high. I had valuable jewelry, cash and my credit card bills out in the open. I don’t know if I need to cancel my credit cards, or if my identity has been compromised.  I cannot tell you how violated I felt to have these strangers in my apartment without my knowledge.