| Date: Tuesday, July 27th, 2010 12:37 pm | Category: Apartment Complaint, Frustrated Renter, Landlord Problems, Legal Questions | ||
| My neighbor possibly has bed bugs. Does my Landlord have a legal obligation to tell me? | Angela | NY | Renter |
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We walked out of our apt to find our neighbor across the hall had exterminators and they were in the process of sealing her door. I went downstairs to ask my Landlord what is going on, and she said that she "Thought" she had bedbugs, but it was something else; some sort of beatle so they decided to exterminate anyway. Does she have a legal obligation to be honest with me so that I can protect my apt? I’m assuming she is being honest because that is the right thing to do, but am I naive? I tried to ask the neighbor, but she is long, gone. I am driving myself batty with the notion of having bedbugs, and I’m not even sure that is what is going on? How do I find out? -On the verge of freeking out! |
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| Date: Tuesday, July 27th, 2010 7:54 am | Category: Apartment Complaint | ||
| A/C not working | Tracy Rowland | TX | Renter |
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My family and I have lived in these apartments before. We just moved back here and was told the A/C was fixed so we rented a apartment here. Well the A/c was not fixed and mitch the manager came on 7/17/2010 and replaced something for the ac in our apartment and said it would take a day to start to cool off. Well this coming saturday 7/31/2010 it will be two weeks and it is still not cool. In texas August is one of the hottest months. I want my a/c fixed before I pay my rent on the Aug 1. What do I need to do to get him to fix this a/c issue. The apartments we live at are Called Mulberry Village Apartments 1202 E Mulberry Ave. San Antonio, Texas 78209. 210-829-7615. these apartments do not have the best reputation but I own a Dog that is Hlf boxer half pit bull terrier and most apartment complexs do not take her breed thats why we moved back. How can I get him to fix this problem The apartment phase we live in is all bills paid. But why should I have to pay for AC service service that I am not getting. Do I need to put this in writing and and am I obligated to pay my rent on time if he the manager is not fixing the problem.
Thanks Tracy Rowland Apt 105 |
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| Date: Monday, July 26th, 2010 6:41 pm | Category: Apartment Complaint, Frustrated Renter, Legal Questions | ||
| patiently waiting but things keep getting worse | Tenant | ||
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my first time renting after looking into some different apartment complexes, it seemed as though moving into student living with 2 of my cousins seemed like the best choice, we would each have individual leases, near aged neighbors and our own bathrooms. we were set to move in july 1st, we were told we wouldnt have many choices available, but would get a call as soon as they had some options ready. just a week prior we finally got a call, i had to work so 1 of my cousins (a lease holder) went to see our unit. he told me they only had 1 available, 4307. june 30 1 day prior! i get a call from the supervisor who i had been dealing with, said there was a hiccup and that the previous tenant had left their furniture! they needed 1 more day, maybe more to remove the property. july2nd, i get the call that the apt was ready, i alert my cousin to prepare to move in with all the stuff i bought to move in. his car was towed and had no way to accomplish this. he wasnt going to be able to afford the rent, so because i was visiting my bf and nothing could be done immediatly i just tried to enjoy my well deserved weekend the best i could, stress free. the office was closed july 4th so i called july 5th no answer, july 6th no answer, then after another try an answer; i explain the situation and ask what options we had.i called back a few hrs later with ideas to renegotiate my lease to a yr long so that my cousin who i co-signed for wouldnt be a burden and to delay the other cousins lease as much as possible. "tom" repeatedly cut me off, and refused to work with me until the cousin with the car problem had an answer for him. after getting ahold of that cousin we had agreed to work with the leasing agent to find the best solution rather then starting a legal war. so i called back on the 9th and wasnt able to get ahold of "tom" up until the 21st i wasnt able to get ahold of him, after message after message absolutly nothing. i finally talked to tom who proceeded to conversate as if nothing was wrong, i was being as patient as possible expecting to be able to move in asap, and as easy as possible. not only was i told that they had another unit available, but that there were still 2 girls living there who were moving out in a week. expecting to be able to walk through and choose my own room on the 23rd, i wasnt able to until the 24th. i was told i had to give the $ order to the tenant, who also worked in the office, before i got my keys. there was no checklist whatso ever and the girl simply got her dog and took a walk, i was never told she had a dog! what if i was allergic or just didnt want a dog? i walked into my room and i was mortified. my parents came with me to help me move and i had paid to use the truck for the day so i left my stuff locked in the room. the room was still dirty, the blinds were damaged, there was a burn and stain on the carpet, there were human hairballs scattered in the hall and bathroom. someones eye solution and tissue was left there along with some comforter or blanket left on the bulit in desk. the room was much smaller then the model we were presented, if i knew it was that size i wouldnt have boughten a brand new bed just after signing the lease and being promised everything would be ready. in addition, the door showed signs of a possible break in, the doorknob was rickety and loose and the doorframe had chipped paint from what looked like it had been damaged due to a break in. i took pictures, locked the door and left a message about my complaints. monday mornin i call "tom" who hadnt recieved my message yet, after listening to my complaint, he said he would have it cleaned and i could be moved to another room but snapped at me when i proceeded to question the situation about the unit we were told we were assigned and why he ignored us for almost 2 weeks, he rushed me off the phone and after looking up complaints, i can see im not the one doing wrong, contrary to the way "tom" is portraying |
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| Date: Monday, July 26th, 2010 4:13 pm | Category: Apartment Complaint, General Topics, Landlord Problems, Renter Q & A | ||
| Can my Landlord do this? | Tenant | ||
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i paid what was going to be my new landlord on the lease agreement she stated that first months rent and animal deposit was due agust first it is going on the second week and she still has not done any repairs and i found my problems with the house and she never took the rent sign down either since i found worse problems with the house now she refuses to give back my deposit and that i should take her to court is what shes saying |
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| Date: Monday, July 26th, 2010 7:54 am | Category: Apartment Complaint, Frustrated Renter, General Topics, Legal Questions, Renter Q & A | ||
| landlord did not disclose cockroach problem | Tenant | ||
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we’re new to the area and didn’t dream there would be a cockroach problem. we were concerned about pests: mosquitos, ticks, fleas, black widows, snakes because we have two young children and two animals. and the owners gave us info. about the area and said mosquitos (that were swarming as we were speaking to them) were the only downfall to the house. we moved in and saw large roaches in the windowsills on the first night. the next day in the garbage can. then in the basement, the kitchen and even in my son’s room and the kids bathroom. they said their not responsible for an exterminator so we hired our own. we’re still seeing some even after they sprayed twice. this is distressing for me as i never thought i would have to share a house with cockroaches. are they responsible? |
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| Date: Sunday, July 25th, 2010 4:55 am | Category: Apartment Complaint, General Topics, Legal Questions, Renter Q & A | ||
| Utility Charges | Tenant | ||
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I am being charges $70-$80 extra every month for water, sewage and garbage (I have no washer hookup). Supposedly the complex divides their charges up evenly between tenants (there is no separate metering). How do I know I’m being charged fairly? All I have to go on is the notice they give me. |
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| Date: Saturday, July 24th, 2010 2:35 pm | Category: Apartment Complaint, Frustrated Renter, General Topics, Landlord Problems | ||
| Landlord Won’t Fix The A/C | Tenant | ||
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I am a renter in Florida and have a standard Residential Lease. 4 days ago, the central air conditioning broke in the house. The landlord is in the middle of foreclosure on the house and refuses to spend the money required to get the AC fixed because she said she may lose the house anyway. The LL offered to install window AC units in the house but I don’t want those because they would not adequately cool the house and would increase my electric bill. I rented a home with central air, not window units. The temperature in the house has been around 95 degrees for 4 days now. Her response also has been that if I don’t like her solution than I can break the lease. |
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| Date: Friday, July 23rd, 2010 2:59 pm | Category: Apartment Complaint, Landlord Problems, Renter Q & A | ||
| fileing a complaint | Tenant | ||
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I filed a complaint agents the tenet to my landlord and she told him who filed it and now he’s harassing me is it legal for the landlord to release information on who filed a complaint |
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| Date: Friday, July 23rd, 2010 9:32 am | Category: Apartment Complaint, General Topics | ||
| I filed a Landlord Complaint!! | Tenant | ||
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I just thought I would post an update about a landlord complaint I just filed with the RPA. The process was fairly simple. It took me about 5 minutes to complete the complaint form. I was impressed that I immediately got my case number after paying the $35 filing fee. Since my complaint is based upon my air conditioning being out AND its over 100 degrees outside, I chose to rush my complaint for an extra $18.
When I came back today to check out the status of my landlord complaint I was surprised to see that an agent was already assigned to my case. In fact, the complaint has about 8 different updates from the agent showing that my complaint has been accepted, reviewed, paper work completed and mailied. According to my case status we are now pending a response from management.
So far I’m very happy with this process. I’m confident my Air Conditioner will be up and running very soon.
I hope that helps anyone else who may be wondering what happens after you file a landlord complaint. I know for me, I had no idea what was going to happen… the site doesn’t really explain it too well. Hopefully the RPA can improve the complaint page so that people can understand the process better before they file. For what its worth, I’m impressed up to this point.
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| Date: Friday, July 23rd, 2010 6:48 am | Category: Apartment Complaint, Frustrated Renter, Landlord Problems, Legal Questions, Rent Horror Stories, Renter Q & A | ||
| Unkept Yard, Spider Bites and Bugs | Tenant | ||
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My lease states that the leasing agent will take care of the grounds, mowing, and trimming of all bushes, trees and hedges. I moved in the first of Feb 2010 and noticed that no yard work was being done at all. Finally in may several of the tenants, including myself began notifying the leasing agent that the grass was over knee high and the homes were being infiltrated with spiders, scorpions and other miscellaneous bugs. The suggestions I was given to keep my 4 year old son from getting bit was mosquito spray and feed him more garlic. The leasing agent informed me that more garlic in my son’s diet would keep away bugs. Why not, it worked for her sister’s dog. Every month I have called and complained about the high grass. Living in the country with high grass is breeding grounds for all kinds of bugs including mosquitoes, chiggers and spiders, not to mention snakes. My son is not able to play in his yard due to all the bugs. The leasing agent stated that I could buy or borrow a lawn mower. I informed her that having the yard mowed was her job not mine. I already have 3 jobs, my actual employment, being a mother and being a father. I did ask her if I took the time out of my weekend to do her job was she going to come over and entertain my son, clean my house or run errands for 2 hours? She made it quite clear that taking care of my son and home are my job yet I am to do hers as well. Finally I borrowed a mower from a friend so my son would have a freshly mowed yard on his 5th birthday. Unfortunately this just caused all the dogs and cats in the neighborhood to use our freshly mowed yard as a toilet and me having to move the birthday party some where else.
Each month the leasing agent said she would ensure the yard would be mowed. Each month she would come up with an excuse, no funds, did he not come out and mow, oh I forgot to check on that. I have taken my son the doctor for medicine to treat numerous spider bites and chiggers. I have tried using insecticide bombs but within a week or so the house is filled with bugs again. Due to the bites my son is not sleeping well which causes issues with his behavior. He wakes up several times a night itching and scratching and at times wakes with nightmares of bugs and spiders chasing after him.
I have informed the leasing agent that she is in breach of contract and that I am seeking a new place to live. I also stated that she will have her 30 days notice that is required. She stated that I am legally binded by the year lease and legally responsible for the remaining 6 months. She is not accepting my statement of her being in breach of contract. Is the health and medical issues I am having with my son reason enough to have the contract voided? Legally what can she do to me if I do leave? Legally what can I do to get out of the lease?
Any suggestions and ideas are welcome.
Thank you,
Fran
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