Landlord Complaint Record: #20-0184

Joseph Carlucci    |    Sherman    ,    Connecticut 6784    Landlord Complaint 20-0184


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CASE CLOSED UNRESOLVED Oct 7, 2008


UNRESOLVED COMPLAINT: Despite mediation efforts; neither party could reach an agreement that was accepted by the other party.
 



Case Number : 20-0184 Filing Date : Sep 10, 2008
Investigating Agent : Kept Private Case Disposition : Unresolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Joseph Carlucci RENTER : Kept Private
Property Name :      
Address : 29 Mauweehoo Hill Address : Kept Private
City, State - Zip : Sherman, Connecticut - 6784. City, State - Zip : Hastings on Hudson, New York - 10706.
Phone : Kept Private Phone : Kept Private

COMPLAINT :
Fair Resolution according to renter :
  1. To make the apartment move-in ready. Fix items that are in need of repair.

RENTAL DETAILS
Address               :   445 Warburton Avenue, #3
City, State - Zip   :   Hastings on Hudson, New York - 10706.

COMPLAINT DETAILS (from renter)

The following items are in need of repair: Refridgerator- Running all the time, repairman said needs new thermostat and damper. Toilet Repair- Repair cost, to be responsibility of the landlord ($135) Smoke and CO2 Detectors: Detectors need to be installed in each room as per code. Walk-through never signed by landlord- Renter wants walk-through to be completed as per statute. Closet doors- Doors to be installed as agreed upon. Refinish Tub- Tub has excessive damage, and needs to be refinished. Recycling Container- Not provided, city code requires landlords to provide this option. Reimbursement for Repair Call- Tenant paid $96.10 for a appliance repairman to look at fridge. LANDLORD RETALIATION: Tenant would like the landlord to be aware that she is protected against landlord retaliation. Landlord is prohibited from retaliating against tenant in any way. Security Concerns- Intercom is not working, and there are no locks on buildings 2 front doors and side gate latch broken.


LANDLORD / TENANT RESPONSES (14)
From Date IP Address Response
Renter Oct 3, 2008 69.118.206.121 Kitchen leaking faucets: 7/18 7/23 9/27 9/29 told him leaking. 9/30-His fix it guy ALREADY in bldg. fixing leaking water in basement. He threatened me and said I had to pay for this guy to walk up stairs for all of 5 minutes it took to replace washers..He called me 3 times on 9/29 & 3 times on 9/30. He wrote in writing to always be notified of any leaking, I tell him and he harrasses me. He is extremely disrespectful ,condescending & accusatory to me.. He owns bldg & is responsible fix repair
Renter Oct 3, 2008 69.118.206.121 Bathtub: landlord not interested in fixing. Radiators: landlord not interested n hooking up thermostat. both he and previous tenants said it worked. It does not. Have to rely on 2nd floor for my heat.
Renter Oct 3, 2008 69.118.206.121 Recycling & Front door bldg. lock- Landlord does not want to recycle, does not want to fix front door lock to make his tenants feel secure or keep his bldg. secure
Renter Oct 3, 2008 69.118.206.121 Plumbingl:, he says I flushed something down toilet so I have to pay.. How could I flush something down when the handles was broken, valve wouldn’t close. If this carpenter had replaced entire toilet kit first day – he would not have to come back twice. Landlord is responsible to pay for repairs for his building and hire licensed qualified people like he told me. He gave me bill, no receipt, just made up a number, he is responsible, he owns bldg.. I had to use shower and bucket for 3 days.
Renter Oct 3, 2008 69.118.206.121 Update Walk Through: I still have not had a walk through with proper signed landlord papers of condition of apartment that was left by the 3 previous young tenants . I refuse in any way, shape or form to be responsible for their damages and negligence.
Renter Oct 3, 2008 69.118.206.121 Update Refrigerator: The refrigerator repair man hired by landlord came(9/22/08)-47 days after the first repair man I had paid and have not been reimbursed $96.10 for it-landlord admits he canceled first Aug. repair date. This recent repair guy said same thing it needs new damper, thermostat and new motor because it runs 24/7 and is using up huge amounts of electricity. Only the Thermostat replaced, HAVE NOT been reimbursed for $96.10 landlord owes me for first visit.
Renter Sep 22, 2008 67.87.223.82 Update Repair Man 9/18/08 meeting landlord, Jackie & Patrick. Was told Patrick would do some fix its requested starting at 8am 9/20/08. Landlord did not call him until noon/ admitted he did not call him in morning like he said he would. Patrick came 2pm fixed some things. I do not have time to take off work, wait all day for someone who is not coming & have make several calls tracking everyone down to get them to show up. This is landlord’s responsibility not mine.I do not like the attitude
Renter Sep 22, 2008 67.87.223.82 Update Walk Through: I still have not had a walk through with proper signed landlord papers of condition of apartment that was left by the 3 previous young tenants . I refuse in any way, shape or form to be responsible for their damages. I sent back with his carbon papers he requested be returned. He has not signed it or given me a copy. He requested it be filled out, which I did. I am waiting for his signature.
Renter Sep 22, 2008 67.87.223.82 Update Recycling: In New York State we have to recycle by law. Landlord said he would provide containers?? All tenants in all apartments have requested it.
Renter Sep 22, 2008 67.87.223.82 Update on Bathtub: The bathtub has blue stains, rust coming through and porcelin down to bare minimum. Landlord wants me to pay to fix this which was created by previous tenants probably using solvents to clean off wood working they did for living. He said to buy expensive denture crème. Don’t understand how this will create new porcelin or fix rust. This is his apartment to fix his bathtub.
Renter Sep 22, 2008 67.87.223.82 Update Lock Front door of building: Front door lock to building broken, he will fix if other tenants want it only. I have no key. Don’t understand why he doesn’t want bulding to be secure for all the tenants..
Renter Sep 22, 2008 67.87.223.82 Update Radiators I have radiators for heat and a thermostat inside my apartment unit. The thermostat does not work. I am told that the second floor tenants control MY heat so I am at the discretion of what they think is cold. If they are cold I will have heat, if they are not cold I will not have heat. If they leave for work and turn it off while I am working out of apartment, I have no heat. I do not understand why my thermostat does not work for my heat in my apartment.
Renter Sep 22, 2008 67.87.223.82 Update Toilet: Landlord gave me bill for fixing HIS toilet because his carpenter did not fix plumbing correctly - came back twice. It did leak to second floor, they did not report it because they knew he would not fix it. If a licensed plumber came it would have been one visit with a whole new toilet kit installed in tank, new flushing handle- new pipe tubing leading water supply to toilet ALL in one visit. I had to use the shower and a bucket for 3 days as my toilet. he only replaced 1/2 kit
Renter Sep 22, 2008 67.87.223.82 Update Refrigerator: The refrigerator repair man hired by landlord came(9/22/08)-47 days after the first repair man I had paid and have not been reimbursed $96.10 for it-landlord admits he canceled first Aug. repair date. This recent repair guy said same thing it needs new damper, thermostat and new motor because it runs 24/7 and is using up huge amounts of electricity. There is water condensation is on outside of refrigerator.

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
AGENT #204 Oct 7, 2008 Mediation attempts were made, however, no resolution was agreed upon. CASE CLOSED
Agent Oct 3, 2008 3 DAY RESPONSE PERIOD: Both parites are allowed to make final responses before this case is closed. Pending 3 day period...
Agent Oct 3, 2008 REPAIR COST: Repair cost are to be the repsonsibility of the landlord. Tenant should not be billed for repairs that are the responsibility of the landlord.
Agent Oct 3, 2008 RENTER CONFIRMATION: Renter states that some issues have been fixed but not all. Renter is not satisfied with how the landlord has responded and is frustrated with un-merrited bills that he continues to send for repair cost.
Agent Oct 3, 2008 LANDLORD UPDATE: Call received from landlord with confirmation that the work has been completed. Pending Confirmation from tenant...
Agent Oct 3, 2008 FOLLOW-UP REQUEST: Agent contacted the landlord to ask for a final break-down of the status. A voicemail was left. Pending Response...
Agent Sep 23, 2008 LANDLORD CONTACTED: Agent left a voicemail with the landlord with a request for the status of the items listed in the complaint. Pending response...
Agent Sep 23, 2008 AGENT ACKNOWLEDGMENT: Agent has reviewed the status of the repair items in question. Agent will proceed forward by speaking to the landlord about the status of the repair items. Pending Update...
Agent Sep 16, 2008 LANDLORD RESPONSE: Landlord contacted the agent to discuss the repair items. Landlord has no problem fixing the items listed on the complaint. Landlord is concerned about taking care of the tenant and will do what it takes. Landlord will keep the agent informed about progress.
Agent Sep 16, 2008 SECOND ATTEMPT: Agent has made a second attempt to talk to the landlord. Landlord has not responded to the agent. Pending Response...
Agent Sep 12, 2008 LANDLORD CONTACTED: Agent Paxton left a voicemail for the landlord explaining the complaint details. Request for call back has been made. Pending Response...
DIVISION Sep 10, 2008 This case has been assigned to an Investigating Agent.