Riverwalk Apartment Homes    |    Johnna Bailey    |    Little Rock    ,    Arkansas 72202    Landlord Complaint 20-0244

On 12/5/2008, I received a flyer from the Apt Management on my door. It says, "As of the current date, you have not renewed your lease term. If you renew by 12/31/2008, you will continue with your same rental rate. If you do not, you will be assessed a month to month charge starting on January 2009 rent." My apartment number is on this flyer along with current rental rate and what my month to month rental rate would be if I didn't renew my lease. The Community Manager's name is on this flyer, the apartment complex phone number, and the Community Manager's email address. I went to renew my lease today, and the manager on-duty told me that my rental rate will increase due to the fact that there were some errors on my original lease. This was an error that they had made, and I was unaware of it until today. At first, the manager on-duty told me the flyer that was sent to me was not correct, and there is nothing she could do. Then the on-duty manager called after I left the office and said that after talking to another manager, they will try to lower the rental increase, but there will still be an increase. I understand that once a lease expires, there is no contract therefore, a landlord could charge whatever they want. However, I have a written document from the Community Manager stating that they will honor the lease as long as it is renewed by the 31st, shouldnâ??t they honor it?