Landlord Complaint Record: #20-0254

Edna Nuval    |    Las Vegas    ,    Nevada 89148    Landlord Complaint 20-0254


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CASE CLOSED UNRESOLVED Feb 9, 2009


UNRESOLVED COMPLAINT: Despite mediation efforts; neither party could reach an agreement that was accepted by the other party.
 



Case Number : 20-0254 Filing Date : Jan 21, 2009
Investigating Agent : Kept Private Case Disposition : Unresolved
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Edna Nuval RENTER : Kept Private
Property Name :      
Address : 9931 Liberty View Rd Address : Kept Private
City, State - Zip : Las Vegas, Nevada - 89148. City, State - Zip : Las Vegas, Nevada - 89148.
Phone : Kept Private Phone : Kept Private

COMPLAINT :
Fair Resolution according to renter :
  1. A fair resolution would be for my landlord to rightfully return my portion of the security deposit.

RENTAL DETAILS
Address               :   6309 Yampa River Way
City, State - Zip   :   Las Vegas, Nevada - 89148.

COMPLAINT DETAILS (from renter)

Security deposit paid to landlord. Landlord agreed to release me of all lease obligations and have another tenant take over agreement. I have contacted landlord to have my deposit returned and landlord advised it is my responsibility to retrieve deposit back from current tenants. Tried to negotiate with landlord to come to a mutual agreement and she again advised to call current tenants to make arrangements. Landlord unwilling to work with me to resolve this issue.

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Feb 5, 2009 12.118.66.202 Landlord did not do a sub-lease. Landlord had a written agreement signed by me and new tenant that he will be taking over the lease and I will not be held to orginal lease. Landlord also removed me from original lease and replaced my information with new tenant.
Renter Feb 5, 2009 12.118.66.202 I made attempts to respond but for some reason it is not working. Currently my past landlord Edna Nuvall is attempting to get bank approval to do a short sale. Its obvious the client does either have the money to refund and I do not trust she will return at end of lease. I do not feel I should be held liable for security (damages) as I do not reside in this house. It should be the landlords responsibility to collect deposit from current tenants.

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
AGENT #204 Feb 9, 2009 Mediation attempts were made, however, no resolution was agreed upon. CASE CLOSED
Agent Feb 9, 2009 TENANTS RIGHT TO SUIT: Tenant feels that the landlord is not going to return the money as per her legal requirement. Mediation agreement has not been met. This case will be closed as un-resolved.
Agent Feb 2, 2009 RESPONSE EXTENSION: Due to no response from renter, agent will provide an additional 3 day response period. Following the extension period this case will be closed. Pending Extension Period...
Agent Jan 27, 2009 3 DAY PERIOD: Following a 3 day waiting period this case will be closed. Both parties are allowed to make final statements. Pending 3 day period...
Agent Jan 27, 2009 MEDIATION AGREEMENT: Landlord has agreed that the deposit will be refunded as agreed upon with written contract: At the end of his lease term. Landlord has also agreed that if Brandon gets a deposit from his subleasee, the landlord will be willing to refund Brandons current deposit to his subleasee. Therefore, not requiring Brandon to worry about refunding the deposit back to his subleasee.
Agent Jan 27, 2009 TENANTS RIGHT: Tenant has the right to negotiate deposits with his subleasee. Acting as a Subleasor (Brandon Taba) has right to request a security deposit from his subleasee. By doing so, Brandon will be held to landlord laws governing the refund of the deposit. Meaning that at the end of the sublease contract Brandon will refund the deposit to his subleasee.
Agent Jan 27, 2009 DEPOSIT ENTITLEMENT: Landlord will promptly return the deposit at the end of the lease term. However, the security deposit is contractually protected through the end of the lease term. Landlord is not willing to refund deposit prior to the end of term as it will leave her with no security.
Agent Jan 27, 2009 SUB-LEASE: Landlord explained to the agent that the tenant has sub-leased the rental to another person. The landlord agreed to the sub-lease but nothing more.
Agent Jan 27, 2009 LANDLORD RESPONSE: Landlord immediately returned the phone call to discuss the case.
Agent Jan 27, 2009 LANDLORD CONTACTED: Agent left a voicemail for landlord: Edna Nuval. Landlord has been explained case details and requested to immediately return deposit or break-down of charges. Pending Landlord Response...
Agent Jan 27, 2009 CASE ACCEPTANCE: Case has been accepted by the Agent and is now being reviewed for mediation.
DIVISION Jan 21, 2009 This case has been assigned to an Investigating Agent.