Landlord Complaint Record: #20-0314

Michael and Lindsey Cannon    |    West Hartford    ,    Connecticut 6119    Landlord Complaint 20-0314


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CASE CLOSED FORCE REQUIRED Jun 17, 2009


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-0314 Filing Date : May 27, 2009
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Michael and Lindsey Cannon RENTER : Kept Private
Property Name :      
Address : 14 Vanderbilt Ave Address : Kept Private
City, State - Zip : West Hartford, Connecticut - 6119. City, State - Zip : Wethersfield, Connecticut - 06109.
Phone : Kept Private Phone : Kept Private

COMPLAINT :
Fair Resolution according to renter :
  1. A refund of my remaining deposit totaling $205. The rest of the money went towards my last month's rent.

RENTAL DETAILS
Address               :   96 A Evergreen Ave, #A
City, State - Zip   :   Hartford, Connecticut - 6105.

COMPLAINT DETAILS (from renter)

I was asked to repaint the living room, which I gladly did.However, it seemed that once all was said and done, it was told to me that I misinterpreted an email that was sent by the landlord.In this confusing email I thought that I was to put the first coat of paint on and then later that night Michael would come by and do the second coat. I had to purchase all painting supplies except for the paint (I was NOT offered reimbursement for).In the following weeks, I sent SEVERAL emails that went unanswered.Finally, 3 wks later, they emailed back saying they had a "family emergency" and that my money would NOT be fully refunded because I only did one coat of paint.They charged me $125 for them to go in and slap a coat of paint (which they already had in the basement) on a 12X12 room!!This is OUTRAGEOUS since I would have NEVER left if like that had I understood the crazy ramblings of his wife in the email (which I still have).I took METICULOUS care of that apartment the entire time I was there and wouldn't do a job half-way ESPECIALLY if I knew I was going to be charged an outrageous amount!And, they couldn't have called me to question why I left it like that and at least give me a chance to come back and finish?It was an obvious misunderstanding and I was hugely over-charged!! I was also without a least for almost a year due to their laziness/neglegence. When I told them I was leaving, they told me I had to pay the $600/mo rent for my final month evn thorent was $550 in old leas


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (6)
Agent Date Response
Agent Jun 17, 2009 FAILED RESPONSE: Management has been provided with ample opportunities to mediate this case. Management has refused to mediate a fair resolution. Tenant will need to take this issue to court in order to force management to deal with the dispute. Case will be recorded accordingly. Case Closed.

Agent Jun 11, 2009 UPDATE: Landlord has not yet responded to our mediation request. Agent will provide an additional 3 days for response. Pending Landlord...

Agent Jun 4, 2009 MAIL SENT: Agent has prepared the written Mediation request and confirms that is was dropped off at USPS today for delivery. It is expected to take 3 days to arrive. Following the arrival landlord has 3 days to respond. Pending Landlord Response...

Agent Jun 2, 2009 REVIEW COMPLETE: Agent has reviewed case and is preparing a written request and bonded copy of case for landlord pending mailing.

Agent Jun 2, 2009 AGENT ACCEPTANCE: Agent has accepted case and is pending review.

DIVISION May 27, 2009 This case will be assigned with 5 business days. Pending Assignment...