Landlord Complaint Record: #20-0340

Allison Anderson    |    Broken arrow    ,    Oklahoma 74014    Landlord Complaint 20-0340


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CASE CLOSED CASE DROPPED Nov 30, -1


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 20-0340 Filing Date : Jul 6, 2009
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Allison Anderson RENTER : Kept Private
Property Name :      
Address : 16753 s 203rd e ave Address : Kept Private
City, State - Zip : Broken arrow, Oklahoma - 74014. City, State - Zip : Broken arrow, Oklahoma - 74014.
Phone : Kept Private Phone : Kept Private

COMPLAINT :
Fair Resolution according to renter :
  1. She needs to stop calling and harrassing my family during the day at work and sending threating notes over with her granddaughter respect our privacy

RENTAL DETAILS
Address               :   16759 s 203rd e ave
City, State - Zip   :   Broken arrow , Oklahoma - 74014.

COMPLAINT DETAILS (from renter)

We have paid our rent on time or even up to 15 days early when requested of for the past 14 months we have been renting here. Once we give 30 days notice we are immediatly being treated unfairly and not given proper legal notice of the landlord wanting to bring strangers into the household.We must be home and we must be given 24 hours notice this is the law. I refuse to be harrassed in my driveway and everytime I walk out my door our rent check was cashed early on 06/26/2009 for the month of July and we have every right to feel compterable and safe in our home until our lease is up on July 31st 2009. I will not stand for constant calls texts and letters or threating to charge us another months rent due to the threat of the home not being rented by august 1st this is not legal and landlords can be held accountable by the state of Oklahoma if in violation of renters rights. I am respectfully requesting to be treated respectfully and fairly since this is how I have treated my landlord since moving to this home.

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Landlord Jul 23, 2009 75.91.184.57 Tenant has3 dogs and paid non-refundable deposit for (2) $150.00 non-refundable and the wood custom mini blinds are tore up in the kitchen and LRoom. Tenant advised her dogs did it and would get new ones some time back . Tenant have put a baby gate across kitchen bolted to wall which will need to be repaired or left intact. She has drove thru grass and continues to be angry & rude, which husband said he didnt know why. Appears she didnt want us to show house due to cleaning issue per Blake.
Landlord Jul 23, 2009 75.91.184.57 tenant is still not complying we have mowed 3 times which rent was reduced for tenant to maintain property which to date is not being done. enant is refusing to release password and remove Mrs. Esley off of Guardian security co by 28th so new renter can set up there acct. Also they have listed they are property owners which landlord will supply deed. Tenant has used our mower for 13 months with no problem and would be glad to let them use it again this is a cop out not to maintain yard.
Landlord Jul 14, 2009 75.91.184.107 We seeked the advise of the Wagoner County Sheriffs Office and was told the the renters are in violation. We have contact an atty that will be serving renters. We recieved a letter, the renters stated RPA has told them not to do maintenance on the lawn because it was not written. This is not true a verbal lease and reduction of rent to maintiain the property is good enough in our state. Nor does the renters rent 2 1/1 acreas as state they dont even rent one. A 10 day already served.
Renter Jul 9, 2009 166.134.58.110 The letter that I have a signed copy.of showing they will be showing the house on july 7th from 5pm to 8:30pm which we were home the entire time on July 7th waiting. The landlord knew on 07/06/2009 that she had already rented the property and made no attempt to contact us. It was inconsiderate of our personal space and everything claimed is backed up with writing and cashed checks signed by the landlord so as previously stated in the end the truth will show itself.
Renter Jul 9, 2009 166.134.244.200 The resolution of this will be with written facts and that is all I feel is relivent in this situation considering what I have read and the fact that I have everything written and signed including signed letters and the written notice to show the house that Is dated for July the 6th and dated to show the house on Tuesday July 06th from 5pm to 8:30 pm with I arranged with my management at the bank to make possible. She rented this home to the couple on July 6th Monday signed24 notice 07/06/09?
Landlord Jul 9, 2009 75.91.184.107 THE HARASSMENT IS BEEN ON THE PART OF THE RENTERS. BLAKE PHONE ME AFTER ME LEAVING A VOICE MAIL MESSAGE TO CALL ME AFTER WORK . HE CALLED BACK & WAS VERY NASTY SCREAMING AT ME DEMANDING A 24 HOUR NOTICE, WHICH I HAVE SHOWED IT ONCE & GAVE OVER A 24 HR WRITTEN NOTICE. THEY DID NOT GIVE US A 30 DAY NOTICE. I HAD TO ASK BLAKE IF THEY WERE MOVING. AS FAR AS JULY RENT THEY PAID ME ON 26TH & BLAKE ASKED ME TO CASH IT THAT AFTERNOON THE CHECK WAS DATED 26TH. THE HOUSE IS RENTED. (CONT)
Landlord Jul 9, 2009 75.91.184.107 THE HARASSMENT IS BEEN ON THE PART OF THE RENTERS. BLAKE PHONE ME AFTER ME LEAVING A VOICE MAIL MESSAGE TO CALL ME AFTER WORK . HE CALLED BACK & WAS VERY NASTY SCREAMING AT ME DEMANDING A 24 HOUR NOTICE, WHICH I HAVE SHOWED IT ONCE & GAVE OVER A 24 HR WRITTEN NOTICE. THEY DID NOT GIVE US A 30 DAY NOTICE. I HAD TO ASK BLAKE IF THEY WERE MOVING. AS FAR AS JULY RENT THEY PAID ME ON 26TH & BLAKE ASKED ME TO CASH IT THAT AFTERNOON THE CHECK WAS DATED 26TH. THE HOUSE IS RENTED. (CONT)

INVESTIGATING AGENT - REMARKS (33)
Agent Date Response
AGENT #204 Jul 25, 2009 Mediation was not needed.
Agent Jul 25, 2009 NO FURTHER RESPONSES: Neither party will be able to add any additional responses to this case once it is closed. This mediation is complete and will no longer be worked by the RPA or its agents.
Agent Jul 25, 2009 ATTORNEY HIRED: Tenant has hired an attorney to represent her family. The RPA can no longer mediate due to legal action and must drop the case.
Agent Jul 25, 2009 MEDIATION FAILED: Agent has not been able to create a mediation agreement that both parties could agree to. Tenant has confirmed that she has hired an attorney, therefore this case will be dropped.
Agent Jul 20, 2009 LAWN CUTTING AGREEMENT: Tenant has provided the landlord with a written letter stating that the Agent told the tenants that they do not need to cut the lawn. This is incorrect. Agent made it clear to Blake that if he agreed to cut the lawn verbally that he needed to do it. Tenant informed the agent that he had concerns about using the landlords equipment. Agent helped Blake find other alternatives such as borrowing from a friend, neighbor or even renting a mower from a rental house. Agent never stated that the tenant should not cut the lawn. Agent did however state that if it was agreed
Agent Jul 20, 2009 LANDLORD CONTACTED: Agent called the landlord to discuss case. Landlord is not evicting the tenant. However, landlord did provide a notice to the tenants requesting them to cut the lawn as per verbal agreement. The notice does state that failure to comply can result in eviction, however, it is not an eviction notice.
Agent Jul 20, 2009 TENANT CONTACTED: Agent spoke with tenant concerning the case. Tenant states that she is being unlawfully evicted. Tenant stated that she has an appointment with an attorney on Wednesday.
Agent Jul 9, 2009 FURTHER ACTION: Agent has provided the tenant with a direct extension to his office. Should any problems arise, the tenant has been requested to contact the agent.
Agent Jul 9, 2009 LANDLORDS BELONGINGS: Tenant has agreed that they will remove the landlords belongings by placing them back in the barn, where they originally came from. Tenant will get her husband to remove the items this evening.
Agent Jul 9, 2009 PEACE OF ENJOYMENT: Tenant wishes to leave on good terms and only hopes that the landlord will respect her space. Tenant is aware of a final letter to request check out and removal of belongings.
Agent Jul 9, 2009 FINAL WALK THROUGH: Tenant has no problem with doing a final walk-through. Tenant feels that the 27th will be the best day, most likely in the afternoon.
Agent Jul 9, 2009 CORRECTION ON FINAL DAY: Tenant states she has paid through the end of the month. This gives right for the tenant to remain through the end of the month. However the tenant will be completely moved on the 28th.
Agent Jul 9, 2009 MOVE-IN DATE: Tenant states that she moved has been renting since MAY 2008. Tenant has copy of cashed check to prove the dates.
Agent Jul 9, 2009 DEPOSIT: Tenant is able to provide a copy of a cashed check showing the deposit of $500. Tenant states she is not concerned about the refund, but she is upset that the landlord is saying that there was only a $150 when she has proof of paying $500.
Agent Jul 9, 2009 TENANT CALLED: Agent spoke with the tenant concerning the responses from the landlord.
Agent Jul 9, 2009 FINAL 3 DAY RESPONSE: Agent has confirmed with the landlord about the laws concerning notices and entry. Landlord has agreed to continue to comply with such laws. Both parties are provided a one week response period. Following the response period, this case will be closed. Pending Response Period...
Agent Jul 9, 2009 END OF LEASE: The landlord states tha the final day of the agreement is the 26th of this month.
Agent Jul 9, 2009 LANDLORDS BELONGINGS: As per agreement the landlord claims that the following itmes were provided to the tenant; Deep Freezer, Kitchen Table and chairs, Black Gas Grill. Landlord will be making arrangements with the tenant to remove the listed items.
Agent Jul 9, 2009 NOTICE OF LETTER: Landlord has told the agent that they will be giving the tenant a letter to request a time for final walk-through and to request that tenant cut grass as per agreement.
Agent Jul 9, 2009 NO MORE SHOWINGS: Landlord has confirmed that the rental will not be shown again as it is already rented to another tenant. Law requires a 24 hour notice to enter.
Agent Jul 9, 2009 HARRASMENT ALLEGATIONS: Landlord states that they have not harrassed the tenants but has shown the rental as per state laws. Landlord claims that a minimum of 24 hours has been provided before showing the rental to prospective renters.
Agent Jul 9, 2009 LANDLORD CORRECTIONS: Landlord made note of a couple of corrections on the complaint. 1: Tenants have rented for 12 months since July, not 14. 2: $500 deposit was not provided or received by tenants. Landlord states that they paid a $150 non-refundable deposit due to the dogs.
Agent Jul 9, 2009 LANDLORD CALLED: Allison contacted the agent about the case and was very helpful in explaining the situation.
Agent Jul 7, 2009 RETALIATION STATEMENT: Complaints filed through the RPA are protected against landlord retaliation. Landlord cannot treat the tenant any differently due to the complaint filed.
Agent Jul 7, 2009 MAIL SENT: Agent has prepared the written Mediation request and confirms that is was dropped off at USPS today for delivery. It is expected to take 3 days to arrive. Following the arrival landlord has 3 days to respond. Pending Landlord Response...
Agent Jul 7, 2009 BONDED CASE PREPARATION: Agent is preparing a bonded copy of the case for mailing to management.
Agent Jul 7, 2009 CASE REVIEW: Agent has reviewed the case and is preparing a written notice of mediation. Request for Landlord to stop all calls and threats to family including notes has been created and is being prepared for mailing. Pending Mailing...
Agent Jul 7, 2009 CASE ACCEPTED: Agent S. Paxton has accepted this case and is reviewing details for mediation. Pending Review...