Landlord Complaint Record: #20-0424

SIL, LLC    |    David J. Isaacson    |    West Des Moines    ,    Iowa 50266    Landlord Complaint 20-0424


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED RESOLVED Nov 30, -1


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-0424 Filing Date : Oct 29, 2009
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : David J. Isaacson RENTER : Kept Private
Property Name : SIL, LLC      
Address : 2700 Westown Parkway, Suite 230 Address : Kept Private
City, State - Zip : West Des Moines, Iowa - 50266. City, State - Zip : Greeley, Colorado - 80634.
Phone : Kept Private Phone : Kept Private

COMPLAINT :
Fair Resolution according to renter :
  1. He would either prove why we don't deserve full payment, or he would pay back the remaining $600 he owes us.

RENTAL DETAILS
Address               :   308 S. Governor St.
City, State - Zip   :   Iowa City, Colorado - 52240.

COMPLAINT DETAILS (from renter)

The day before a month after the lease ended (8/31/09) landlord sent partial deposit amounts to three of four tenants. Landlord included vague description of charges being withheld from deposit. These charges are unsubstantiated as tenants were never told about any of these on-going charges. Three tenants received partial deposit amounts. After four and a half months, the fourth tenant has not received any amount from the deposit nor an written explanation about withheld amounts. In total, around $600 is still owed to tenants based on unsubstantiated charges, failure to pay anything to one tenant, and failure to pay the amount of an outstanding utility bill (as per agreed upon in the lease).

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
Agent Nov 19, 2009 After mediation both parties are happy with the end results. Case Closed.
Agent Nov 19, 2009 NO FURTHER RESPONSE: Agent has not received any further response to this case. Due to the lack of response, it is assumed this case is resolved. Agent has provided a reasonable time frame for additional responses. Due to inactivity the agent has no choice but to close this case as resolved.
Agent Nov 11, 2009 RESPONSE PERIOD: Both parties are able to review the data provided and respond accordingly. Agent will review responses to determine continued mediation needs.
Agent Nov 11, 2009 DIGITIZED FAX AVAILABLE ONLINE: http://www.rentalprotectionagency.com/uploads/files/20-0424LandlordResponse.pdf
Agent Nov 11, 2009 RE-ISSUED CHECK: As per fax, the landlord has agreed to re-issue check. Agent has requested that the landlord re-issue a check.
Agent Nov 11, 2009 AGENTS OVERVIEW: Landlord claims a partial refund check was issued on 8/31/09 with list charges, as stated in the signed lease agreement pursuant to Iowa Landlord Tenant Law.
Agent Nov 11, 2009 FAX RESPONSE: Agent has received the fax response via Isaacson Law Firm. Agent has digitized the fax and will make it available online.
Agent Nov 5, 1131 LANDLORD CONTACTED: The agent has left a detailed message for the landlord to explain the fax. Agent is pending a response...
Agent Nov 5, 485 FAX RECEIVED: Agent has received a fax from the landlord. Agent is needing further clarification and will be contacting the landlord.
Agent Nov 2, 2009 PENDING LANDLORD RESPONSE: Agent has mailed the notice of mediation and is waiting for a response. Landlord has been provided with 3 business days from the date of delivery to respond to mediation request. Pending Landlord Response...
Agent Nov 2, 2009 MAILING PENDING: Agent has prepared mailing which will be picked up and mailed today. Pending estimated 3 business day delivery timeframe. Mail is being sent via USPS First Class Mail.
Agent Nov 2, 2009 CASE REVIEW COMPLETE: Agent has reviewed the case and is preparing a written notice of mediation to be be sent to the landlord. Pending Mailing...
Agent Nov 2, 2009 CASE ACCEPTANCE: Agent has accepted the case and is pending a review.
Agent Nov 2, 2009 CASE ASSIGNED: Case has been assigned to Agent S. Paxton #204. Pending Acceptance...