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| CASE CLOSED |
FORCE REQUIRED |
Mar 25, 2010 |
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| RENTAL DETAILS |
Address : E10195 County Road H
City, State - Zip : Wisconsin Dells, Wisconsin - 53965. |
| COMPLAINT DETAILS (from renter) |
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Upon move in on December 29, 2009, there were issues with the house that were supposed to be fixed prior to that date. The carpet was not laid, a door not installed, the house had and still has not been cleaned, there are windows with duct tape that were "going to be replaced", a dead mouse found floating in the toilet, a bag of garbage left in the kitchen, piles of sheets and pillows from the previous tenants, an outlet in the living room is hanging 4 inches out of the wall, etc. We have photographs and video of the condition of the house. It was agreed that before we were given the keys on December 29th that these things were going to be fixed. He has now told us that we can take care of them ourselves and he will pay us by the hour to clean the house (which is full of dead bugs, dead mice, etc). The day we signed the lease was the same day we asked him to reconsider if these things were not going to be addressed, where he told us that we were being immature and that we couldn't have anything back now. We asked him on Dec 29, 2009 to re-list the house as "For rent" and we put it in writing like he requested, but we were hung up on and he did not answer our calls for 5 days. I had no way of delivering the written request. We should not be penalized because he has not yet re-listed the house. He is in no hurry to help us all out of this bad situation. My other family renting with us were forced to find another place to live as their lease expires on January 10, 2010.
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| INVESTIGATING AGENT - REMARKS (15) |
| Agent |
Date |
Response |
| Agent |
Mar 25, 2010 |
FORCED TO CLOSE: Agent has no choice but to close the case due to non-compliance from the landlord. Mediation cannot force landlord to respond. Agent has provided reasonable time for either landlord or tenant to respond. Case closed. |
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| Agent |
Feb 22, 2010 |
FINAL OPPORTUNITY: Agent has made it clear that management will need to respond within 3 business days. Failure to do so will result in a negative record for non-compliance. |
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| Agent |
Feb 22, 2010 |
FOLLOW-UP REQUEST: Agent has made a follow-up request and has asked that management respond to the Mediation Agreement. Pending Response... |
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| Agent |
Feb 5, 2010 |
TENANT CONTACTED: Agent has updated the tenant by email. Case is pending delivery and response from management. |
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| Agent |
Feb 5, 2010 |
DUPLICATE NOTICE PREPARED: Agent has prepared a duplicate notice and attached it to a bonded copy of the case. Agent will re-send the notice to the corrected address. |
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| Agent |
Feb 5, 2010 |
MAILING ADDRESS UPDATE: Tenant has provided the following address update: Amis Farms, LLC PO box 1, Wisconsin Dells, Wi 53965 |
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| Agent |
Jan 26, 2010 |
PENDING TENANT: This case is pending response from tenant. Failure to response to agents request may be cause for the case to be dropped. Pending Updated Address... |
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| Agent |
Jan 26, 2010 |
RETURNED MAIL: The mail sent to the landlord has been returned from the postal service. Landlord has either refused to accept the mail or the tenants have provided a wrong mailing address. |
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| Agent |
Jan 26, 2010 |
FOLLOW-UP REQUEST: Agent has made a follow-up request and has asked that management respond to the Mediation Notice. Failure for the landlord to respond will result in a negative record against landlord. Pending Response... |
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| Agent |
Jan 11, 2010 |
PENDING LANDLORD RESPONSE: Case is pending a response from management. |
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| Agent |
Jan 11, 2010 |
MAILING PREPARED: Agent has prepared the notice and sending it via USPS First Class Mail. It is expected to arrive within 3 business days. Following expected delivery time, the landlord will have 3 days to respond to mediation request. |
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| Agent |
Jan 11, 2010 |
WRITTEN NOTICE: A written Notice of Mediation and a Bonded Copy of the Complaint Case have been created and are pending mailing... |
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| Agent |
Jan 11, 2010 |
CASE REVIEW: Agent has reviewed the case and is preparing a written notice of mediation. |
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| Agent |
Jan 11, 2010 |
CASE ACCEPTED: Agent has accepted the case and is pending a review for mediation. |
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| Agent |
Jan 11, 2010 |
CASE ASSIGNED: Agent S. Paxton ID#204 has been assigned to mediate this case. Pending Case Acceptance... |
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