Landlord Complaint Record: #20-0667

Andrea Dener    |    Stamford    ,    Connecticut 6902    Landlord Complaint 20-0667


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CASE CLOSED RESOLVED Aug 9, 2010


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-0667 Filing Date : Jul 6, 2010
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Agent Jul 26, 2010
This is a scanned copy of the letter that was sent to the landlord. Agent has confirmed that the landlord is aware of the complaint via alternate complaint case number.

upload Kept Private Agent Jul 20, 2010
This fax response was sent by the landlord concerning another case number: 20-0675 which was also filed by the tenant.

upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Andrea Dener RENTER : Kept Private
Property Name :      
Address : 17 Waterbury Ave Address : Kept Private
City, State - Zip : Stamford, Connecticut - 6902. City, State - Zip : Fairfield, Connecticut - 06825.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Fair and Equitable Rent
Fair Resolution according to renter :
  1. $1000 Refund (50% of what was overcharged)
  2. Reimburse for RPA Fees

RENTAL DETAILS
Address               :   17 Waterbury Ave
City, State - Zip   :   Stamford, Connecticut - 6902.

COMPLAINT DETAILS (from renter)

I (renter) signed a 10 month lease on August 9, 2009. I agreed to pay $800 per month for ten months. I was not informed at that time or at any other time that the two current renters were paying $600 a month. Approximately two weeks after I signed my lease, a fourth renter signed a lease for $600 a month. My roommates paid $7200 for 12 months and I paid $8000 for 10 months; a total difference of $2000. I did not recieve any additional privileges, parking space, or storage space and my room is equal in size to the other rooms in the house. I was unfairly and inequitably billed a higher rate and other renters were given preferential treatment. I addressed the situation with my landlord at the end of my lease (June 30, 2010) and she offered a $400 compensation for the disparity in rent (20% of what I was overcharged throughout the year), which I was willing to accept. I later received an email from my landlord on July 6th, stating that she would no longer be giving me the $400 to compensate for $2000 I was overcharged for the past 10 months. I think an acceptable solution would be to receive half of what I was overcharged ($1000), in addition to my entire security deposit ($800).


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
Agent Aug 9, 2010 After mediation both parties are happy with the end results. Case Closed.

Agent Jul 29, 2010 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.

Agent Jul 29, 2010 NO RESPONSE FROM TENANT: Since the tenant has not provided a response to the fax sent by the landlord, it is assumed that the complaint is resolved. However, the agent will provide one final opportunity for the tenant to respond.

Agent Jul 20, 2010 EMAIL SENT: Agent is providing the landlord with a full week to respond to the email contact. Pending landlord response...

Agent Jul 20, 2010 EMAIL CONTACT: Agent will contact the landlord via email.

Agent Jul 20, 2010 MAIL RETURNED: Agent has just received the written notice mailed to Andrea Dener. The Address provided by the tenant was forwarded to another address that had an expired forward mail time.

Agent Jul 8, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: JULY 17 2010 by 7PM

Agent Jul 8, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.

Agent Jul 8, 2010 MAILING PREPARED: Agent has prepared case for mailing.

Agent Jul 8, 2010 LEGAL NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...

Agent Jul 8, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.

Agent Jul 8, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.

Agent Jul 8, 2010 CASE ASSIGNED: Agent S. Paxton ID#204 has been assigned to mediate this case. Pending case acceptance.