Landlord Complaint Record: #20-0720

Craig Properties    |    Fargo    ,    North Dakota 58107    Landlord Complaint 20-0720


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CASE CLOSED FORCE REQUIRED Sep 8, 2010


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-0720 Filing Date : Aug 1, 2010
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Craig Properties RENTER : Kept Private
Property Name :      
Address : PO Box 426 Address : Kept Private
City, State - Zip : Fargo, North Dakota - 58107. City, State - Zip : Fargo, North Dakota - 58102.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed BUg Investation
Fair Resolution according to renter :
  1. Erradicate the bugs from my apartment a their cost
  2. refund my rent for ignoring me for the past 2 weekends which I have stayed away from the unit
  3. pay to have all my clothes cleaned

RENTAL DETAILS
Address               :   2821 8th Street North #19
City, State - Zip   :   Fargo, North Dakota - 58102.

COMPLAINT DETAILS (from renter)

Once I noticed the problem I contacted them imediately and they have contacted me once only to tell me that I have to pay for the removal. I have the ND renter's rights handbook which says that they have to provide me a " safe and habitable place to live". As I'm sure you know it's hard to sleep at night when you know these buggers are seeking you out while you sleep. It's very frustating when I pay rent here and they are avoiding the situation which is only making the problem worse.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (17)
Agent Date Response
Agent Sep 3, 2010 TENANT RESPONSE: Agent has received response from tenant.
Agent Sep 1, 2010 NEGATIVE RECORD: This complaint will be closed with a negative disposition and saved to the public record database.
Agent Sep 1, 2010 MEDIATION NO LONGER AN OPTION: Since management is refusing to respond, mediation is no longer a valid option. Tenant will need to take this matter to court.
Agent Sep 1, 2010 LANDLORD REFUSAL: Agent has provided the landlord with multiple reasonable attempts to resolve this case, but has refused to cooperate.
Agent Aug 23, 2010 FINAL CALL: Agent has contacted the landlord one final time requesting an immediate response. This is the 3rd and final chance for the landlord to cooperate with RPA mediation.
Agent Aug 23, 2010 NO RESPONSE: Landlord has still not provided a response. Agent has provided written and verbal request.
Agent Aug 18, 2010 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Aug 18, 2010 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Aug 13, 2010 TENANT EMAIL: Tenant has confirmed that management has sent over an exterminator. Initial treatment was completed. Exterminator is scheduled to come back in 7 - 10 days.
Agent Aug 9, 2010 CASE PENDING LANDLORD RESPONSE: This case is pending a response from the landlord.
Agent Aug 9, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: AUGUST 17 2010 by 7pm.
Agent Aug 9, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Aug 9, 2010 MAILING PREPARED: Agent has prepared case for mailing.
Agent Aug 9, 2010 LEGAL NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Aug 9, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Aug 9, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Aug 9, 2010 CASE ASSIGNED: Agent S. Paxton ID#204 has been assigned to mediate this case. Pending case acceptance.