Landlord Complaint Record: #20-0723

Anthony Manounos    |    Stamford    ,    Connecticut 6902    Landlord Complaint 20-0723


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CASE CLOSED RESOLVED Sep 8, 2010


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-0723 Filing Date : Aug 2, 2010
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Anthony Manounos RENTER : Kept Private
Property Name :      
Address : 52 Highland Road Address : Kept Private
City, State - Zip : Stamford, Connecticut - 6902. City, State - Zip : carmel, New York - 10512.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. I want to break my lease agreement and want my security deposit back in addition to having my belongings treated for bed bugs

RENTAL DETAILS
Address               :   52 Highland Road
City, State - Zip   :   Stamford, Connecticut - 6905.

COMPLAINT DETAILS (from renter)

There are 3 apartments in the house I live in. One of the apartments became infested with bed bugs. The tenant who first experienced them moved out and the apartment next door became infested. My neighbor then informed me that the problem was throughout the entire building. She also alerted my landlord of the situation. He did not do anything about the problem for 3 months. When he finally did, he told my neighbor that she had to reimburse him. When we contacted him about the issue, he informed us that it was not his responsibility to exterminate the building and that we would have to seek money from the neighbor who's responsibility he said it was. He seems to have no care for the property or tenants and we told us we could break our lease however if we move we will just be bringing the bed bugs with us. I really need someone to tell me what my rights are because he is basically telling me I have none.

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Aug 17, 2010 174.215.129.151 The apartment has been treated for bed bugs as the landlord agreed to extermination. We wish to remain at the property for the remainder of the lease and clost the complaint.
Renter Aug 3, 2010 208.230.123.11 BED BUGs: Landlord has agreed to have exterminator come to the premises on 8/4 for evaluation and to speak with tenants.

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Aug 19, 2010 FINAL RESPONSE PERIOD: Agent is allowing all parties a chance to provide any final statements. Pending 1 week response period.
Agent Aug 19, 2010 CONFIRMATION: Tenant has confirmed that the landlord has agreed to resolve the complaint.
Agent Aug 9, 2010 TENANT RESPONSE: Agent has noted that the tenant made a response prior to the case being assinged to my office. Tenant has mentioned that the landlord agreed to discuss treatment. Agent request that the tenant update the case with the results of the conversation. All case paperwork and mediation will move forward.
Agent Aug 9, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: AUGUST 17 2010 by 7PM
Agent Aug 9, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Aug 9, 2010 MAILING PREPARED: Agent has prepared case for mailing.
Agent Aug 9, 2010 LEGAL NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Aug 9, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Aug 9, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Aug 9, 2010 CASE ASSIGNED: Agent S. Paxton ID#204 has been assigned to mediate this case. Pending case acceptance.