Landlord Complaint Record: #20-0730

Isle of View    |    Madison Property Management Inc.    |    Madison    ,    Wisconsin 53715    Landlord Complaint 20-0730


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CASE CLOSED MET MINIMUM REQUIREMENT Aug 23, 2010


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-0730 Filing Date : Aug 7, 2010
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Agent Aug 13, 2010
This is a scanned copy of the fax sent to the agent from the landlords attorney, Rachel L. Govin. Landlord is not willing to offer any concessions to the tenant and states that they are justified based upon lease.

upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Madison Property Management Inc. RENTER : Kept Private
Property Name : Isle of View      
Address : 1202 Regent St. Address : Kept Private
City, State - Zip : Madison, Wisconsin - 53715. City, State - Zip : Onalaska, Wisconsin - 54650.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Disagreement over Fee Charges
Fair Resolution according to renter :
  1. They are attempting to unfairly charge me $150.00 dollar penalty for late move out. Per the wording of their lease they are in the wrong
  2. and I am not going to pay them. I want to have them publicly acknowlage they are wrong as to not distroy my credti rating and report me
  3. to a collection agency. On princeable I will not be paying them under ANY circumstances.

RENTAL DETAILS
Address               :   6210 Mineral Point Rd Appt #1
City, State - Zip   :   Madison, Wisconsin - 53705.

COMPLAINT DETAILS (from renter)

Madison Property Management is attempting to charge me $150.00 for late move out. MPM's own lease reads as follows on that matter: "Lease maturity date & time is of the essence. A penalty if $150.00 will be assessed if an occupant or occupant's possessions are not completely removed from the premises by the lease maturity date and time. An additional use and occupancy charge of $15.00 per hour will be assessed for each hour tenant remains in occupancy past the lease maturity date and time. In the event the lease does not state a specific time, the maturity time of the lease shall be noon on the lease maturity date." I should point out that in order for the penalty of $150.00 dollars to be applicable, the occupant must be in breech of the lease maturity "date and time" as stated in the MPM lease. While it is true that I was in breech of the lease time (9:00 A.M.), I was not in breech of both "date and time" as is clearly stated in the wording. I did have all possessions moved out on the correct date (June 30th 2010). After an additional review of the wording a $15.00 charge can only be assessed per hour when the "tenant remains in occupancy past the lease maturity date and time." Again, in this instance I was in breech of the time but not the date. Both are clearly signified in lease as a prerequisite of any penalty being charged. If Madison Property Management wishes to charge a late fee of $150.00 and $20.00 per hour anytime some one is over one hour late in vacating the premises, they should change the wording of the lease to "date or time" for such a penalty to have any legal merit. It is not possible for any tenant to determine the intent of the lease from the company's prospective with the current wording in the lease maturity date and time section. The copy of the lease I was sent had been set to expire on December 31st 2009 at 9:00 A.M. My lease was extended for six months to end on June 30th. I do not know what the lease maturity time is based on the extended lease. I have not yet been sent a copy of the extended lease as I had requested. The previous lease states: In the event the lease does not state a specific time, the maturity time of the lease shall be noon on the lease maturity date." If such a statement is applicable to the extended lease I would have had until noon and I was out at 10:30 A.M. Again there is know way for me to be sure as MPM has not sent me copy of the extended lease


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
Agent Aug 23, 2010 NO RESPONSE: Agent has not received a response from the tenant. Tenant was contacted via email 10 days ago. Due to lack of activity this case is now closed.

Agent Aug 13, 2010 TENANT CONTACTED: Agent has contacted the tenant via email. Tenant has been provided with a link to download the faxed response from the landlord.

Agent Aug 13, 2010 LANDLORD LETTER: Landlord responses states that they are unwilling to offer any concessions as he has already received the benefit of not being charged the hourly penalty.

Agent Aug 13, 2010 FAX SCANNED & UPLOADED: Agent has scanned and uploaded the fax. Tenant is requested to review the fax.

Agent Aug 13, 2010 LANDLORD RESPONSE: Agent has received a faxed response from Attorney Rachel L. Grovin concerning this complaint.

Agent Aug 9, 2010 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7009 2820 0000 7830 7636 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.

Agent Aug 9, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: AUGUST 17, 2010 by 7PM

Agent Aug 9, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.

Agent Aug 9, 2010 MAILING PREPARED: Agent has prepared case for mailing.

Agent Aug 9, 2010 LEGAL NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...

Agent Aug 9, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.

Agent Aug 9, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.

Agent Aug 9, 2010 CASE ASSIGNED: Agent S. Paxton ID#204 has been assigned to mediate this case. Pending case acceptance.