Landlord Complaint Record: #20-0856

Crosswinds Apartments    |    Grady    |    Pearl    ,    Mississippi     Landlord Complaint 20-0856


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CASE CLOSED FORCE REQUIRED Nov 1, 2010


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-0856 Filing Date : Sep 22, 2010
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Grady RENTER : Kept Private
Property Name : Crosswinds Apartments      
Address : 440 Cross Park Drive Address : Kept Private
City, State - Zip : Pearl, Mississippi - . City, State - Zip : Pearl, Mississippi - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach of Agreement - Unsafe Living Conditions for me and my 4 yr old
Fair Resolution according to renter :
  1. I want to move out, receieve my refund back and not have this reported as an evictions. I also want them to pay for relocation fees.

RENTAL DETAILS
Address               :   440 Corss Park Drive Apt BB 1407
City, State - Zip   :   Pearl, Mississippi - 39208.

COMPLAINT DETAILS (from renter)

They have given me notice to vacate within 5 days and I have to appear in court.on Sept 27th. I received a notice from the Rankin Court Clerk on Sept 22. I paid my rent on time which was Sept 2, 2010 - the apartment complex failed to check the drop box and therefore assessed me a 95.00 late fee. They are saying that I owe $1482.66 with a breakdown as follows: cable saver program 80.00 -- I have my own account with Comcast pest 9.98 trash 15.98 water 17.96 base rent 950.00 (with showing 933.00) prorated gas charge 16.22 late fee 95.00 not only that -- I paid the power bill in the amount of 76.31 of which they have not applied to any of my bill The resolution that I seek is the return of my deposit and to move out with no monies owed since I am living in unhealthy conditions. When I first moved in Grady the manager informed me that there would be no charge for cable unless I choose to have extended channels and internet. They have proceeded to charge me anyway at 40.00 a month.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Oct 19, 2010 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent Oct 11, 2010 CASE UPDATE: Agent is requesting that either the tenant or landlord provide an update. It is possible that the landlord has resolved this complaint but failed to respond.
Agent Oct 11, 2010 LANDLORD NON-RESPONSIVE: Landlord has been provided with written and verbal request. Landlord has not responded.
Agent Oct 4, 2010 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Oct 4, 2010 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Sep 23, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: OCTOBER 1, 2010 by 7pm
Agent Sep 23, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Sep 23, 2010 MAILING PREPARED: Agent has prepared case for mailing.
Agent Sep 23, 2010 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Sep 23, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Sep 23, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Sep 23, 2010 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.