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| CASE CLOSED |
MET MINIMUM REQUIREMENT |
Nov 7, 2010 |
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| RENTAL DETAILS |
Address : 873 W 2400 N
City, State - Zip : LEHI, UT - 84043 3309. |
| COMPLAINT DETAILS (from renter) |
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| INVESTIGATING AGENT - REMARKS (12) |
| Agent |
Date |
Response |
| Agent |
Nov 7, 2010 |
NO FURTHER RESPONSE: The agent has provided the tenant with reasonable timeframe to respond, but they have not. This case is now closed. |
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| Agent |
Oct 28, 2010 |
RIGHT TO RESPOND: Agent will provide the tenant with a full week to respond to the statement made by the landlord. Following the response period the agent will determine if further mediation is applicable. |
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| Agent |
Oct 28, 2010 |
LANDLORD RESPONSE: Landlord has responded to the agent concerning this complaint. The tenant is being evicted for continually being late on his rent. Management is confused by the complaint as the tenant is the one that is in breach not them. Landlord is moving forward with eviction. |
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| Agent |
Oct 26, 2010 |
FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... |
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| Agent |
Oct 26, 2010 |
PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. |
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| Agent |
Oct 14, 2010 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: OCTOBER 22, 2010 by 7pm |
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| Agent |
Oct 14, 2010 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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| Agent |
Oct 14, 2010 |
MAILING PREPARED: Agent has prepared case for mailing. |
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| Agent |
Oct 14, 2010 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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| Agent |
Oct 14, 2010 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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| Agent |
Oct 14, 2010 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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| Agent |
Oct 14, 2010 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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