Landlord Complaint Record: #20-1117

Laytn Meadows apartments    |    Unkown    |    Layton    ,    Utah     Landlord Complaint 20-1117


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CASE CLOSED MEDIATION REFUSED Jan 7, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 20-1117 Filing Date : Dec 1, 2010
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Unkown RENTER : Kept Private
Property Name : Laytn Meadows apartments      
Address : 540 W 1425 N Address : Kept Private
City, State - Zip : Layton, Utah - . City, State - Zip : Layton, Utah - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : bed bugs in apartment
Fair Resolution according to renter :
  1. that the landlord have someone come in and get ride of the bed bugs

RENTAL DETAILS
Address               :   538 W 1425 N APT T
City, State - Zip   :   LAYTON, UT - 84041 5663.

COMPLAINT DETAILS (from renter)

I tried calling the emergency number and it said it was not the right number so i have not notified the manager yet but plan to do so on the next buisness day. i dont believe i was in anyway at fault for this i dont travel and have no known way that i have brught them here i do have 24 other apartments in my building so i am worried that they also may have bed bugs. i am filing this complaint today as it is the first day i relized i had bed bugs!

LANDLORD / TENANT RESPONSES (5)
From Date IP Address Response
Renter Dec 6, 2010 208.54.14.3 we have just found out on 12-5-10 that 6 months ago the neighbors in the apartment below us had bed bugs and i happen to believe that is were they came from because we are always down there hanging out
Renter Dec 3, 2010 208.54.14.30 if the landlord or manager does not want to pay to get rid of the bugs then they need to just break our lease and let us move and not charge us if that ends up being the case and they do break our lease and let us move then i will pay to get them taken care of before i move
Renter Dec 3, 2010 208.54.14.30 if the landlord or manager does not want to pay to get rid of the bugs then they need to just break our lease and let us move and not charge us if that ends up being the case and they do break our lease and let us move then i will pay to get them taken care of before i move
Renter Dec 3, 2010 208.54.14.30 if the landlord or manager does not want to pay to get rid of the bugs then they need to just break our lease and let us move and not charge us if that ends up being the case and they do break our lease and let us move then i will pay to get them taken care of before i move
Renter Dec 3, 2010 208.54.14.30 i would also just like to add that we did go and talk to the office and they told us that they are not responsible because we had to have brought them in and that if we pay to get rid of them they wont come back well i know i didnt bring them in and i dont beleive that they wont come back because i know they travel from place to place from windows cracks in walls and i think that other people in my building may have them

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Dec 23, 2010 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable. Landlord has failed to respond to all formal request made by the RPA.
Agent Dec 14, 2010 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Dec 13, 2010 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Dec 8, 2010 TENANT RESPONSE: Tenant states that she has found evidence of pre-existing infestation. Case is still pending response from management.
Agent Dec 2, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: DEC 10, 2010 by 7pm
Agent Dec 2, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Dec 2, 2010 MAILING PREPARED: Agent has prepared case for mailing.
Agent Dec 2, 2010 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Dec 2, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Dec 2, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Dec 2, 2010 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.