Landlord Complaint Record: #20-1137

Matthew C. Dedek    |    Corvallis    ,    Oregon     Landlord Complaint 20-1137


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CASE CLOSED UNRESOLVED Jan 19, 2011


UNRESOLVED COMPLAINT: Despite mediation efforts; neither party could reach an agreement that was accepted by the other party.
 



Case Number : 20-1137 Filing Date : Dec 10, 2010
Investigating Agent : Kept Private Case Disposition : Unresolved
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Matthew C. Dedek RENTER : Kept Private
Property Name :      
Address : 27040 NW Sulphur Springs Rd Address : Kept Private
City, State - Zip : Corvallis, Oregon - . City, State - Zip : Albany, Oregon - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Failure to return deposit and last month pro-rated rent
Fair Resolution according to renter :
  1. Refund $200 deposit and $480 pro-rated rental amount for last month as stated by landlord

RENTAL DETAILS
Address               :   274 NE POWDERHORN DR
City, State - Zip   :   CORVALLIS, OR - 97330 4044.

COMPLAINT DETAILS (from renter)

I moved out of this rental three months ago. When I met with the landlord after moving out and the final inspection, he stated that I would receive a refund for a pro-rated amount of the last month rent and receive full refund of the $200 deposit. I paid $900 for the last month rent and the thirty days notice was up the 14th, the final move out date; this left him owing us $480. He agreed to pro-rate the last month rent when the thirty days notice was given that we were moving out and also at the last meeting after we moved out and new tenants had already moved in. At our last meeting , he stated he would call me to get my new address so he could send me the check. He never called. I have since then tried calling numerous times and left multiple messages. He has never answered my calls or returned my messages. It has now been three months and he has failed to communicate with me or send me any documents regarding the issue. I except him to pay me the $200 deposit and $480 of the last month rent coming to $680, as he said he would.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Jan 19, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Jan 4, 2011 REQUEST FOR FAIR SETTLEMENT: It is clear that both parties feel that they are justified in their arguments. However, if we are to resolve this complaint through mediation, we will need to find a fair solution that both parties can agree on. The agent is asking that both parties reconsider their stances and offer a solution that will be fair to all involded. The agent will allow both the tenant and landlord one week to make an offer that would be acceptable. The agent will review the offers to determine if further mediation is applicable. It is the agents hope that both parties will reach an agreement through mediation. Pending one week response period...
Agent Jan 4, 2011 LANDLORD CONTACT WITH TENANT: The tenant has informed the RPA that the landlord has sent out a letter now saying that the tenant owes the landlord $35. The landlord sent this letter 3 or 4 months after the fact which the tenant is not happy with. Landlord has been non-responsive to the RPA's request to resolve this complaint. Agent will provide one final opportunity.
Agent Dec 24, 2010 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Dec 24, 2010 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Dec 15, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: December 23, 2010 by 7pm
Agent Dec 15, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Dec 15, 2010 MAILING PREPARED: Agent has prepared case for mailing.
Agent Dec 15, 2010 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Dec 15, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Dec 15, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Dec 15, 2010 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.