Landlord Complaint Record: #20-1142

Weston Properties , Inc.    |    Steve and Nicole Veith    |    Penn Valley    ,    Pennsylvania     Landlord Complaint 20-1142


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CASE CLOSED RESOLVED Jan 19, 2011


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-1142 Filing Date : Dec 14, 2010
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Steve and Nicole Veith RENTER : Kept Private
Property Name : Weston Properties , Inc.      
Address : 1130 N. Woodbine Avenue Address : Kept Private
City, State - Zip : Penn Valley, Pennsylvania - . City, State - Zip : northville, Michigan - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Will not refund $500 security deposit
Fair Resolution according to renter :
  1. Refund $500 Deposit

RENTAL DETAILS
Address               :   2601 Pennsylvania Ave. Unit 1221
City, State - Zip   :   Philedelpia, Pennsylvania - 19130.

COMPLAINT DETAILS (from renter)

I work for a Staffing company who rented a studio apartment for 2 months for an employee of ours. We were told by Steve that we would be getting the $500 deposit back in full. Our employee vacated the studio on August 31, 2010 I have left numerous voice messages as well as 2 certified letters and have not received any response back. I did read a review on that another person had the same issue with Steve and Nicole and after threatening to take them to court they paid the deposit back 6 months later.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Jan 19, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Jan 4, 2011 UPDATE REQUESTED: Agent is requesting and update from the tenat. Has the landlord settled this complaint outside of RPA mediation? Agent will allow 1 final week for the tenant to update the case.
Agent Dec 24, 2010 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Dec 24, 2010 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Dec 15, 2010 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: Decemeber 23, 2010 by 7pm
Agent Dec 15, 2010 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Dec 15, 2010 MAILING PREPARED: Agent has prepared case for mailing.
Agent Dec 15, 2010 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Dec 15, 2010 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Dec 15, 2010 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Dec 15, 2010 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.