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CASE CLOSED |
RESOLVED |
Jan 19, 2011 |
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RENTAL DETAILS |
Address : 1001 10th St SW
City, State - Zip : Great Falls, Montana - 59401. |
COMPLAINT DETAILS (from renter) |
Letter received from rental agency stating that I had sufficient heat. Which I did not as the wall heater did not warm the whole house. Without space heaters water would freeze in kitchen. The agency stated the owner did not have to fix within 14 days as they interpreted the state code. The code is well written and states that you must fix it within 14 days or else the lease is broken. The agency did have repair people in home that stated it needed to be replaced. When it is -21 outside supplemental heat does not work to keep house warm enough to keep pipes from freezing. The agency said owner needed time to get bids and financing for the replacement/repair. They had after almost a month finally got financing and were going to replace heater I believe it was Nov 29 or 30th. I received an eviction notice after I had already vacated the premises (Nove 22, 2010) and moved to WA state where I have family to live with as I could not afford to live in MT anymore as I had no more work there.
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INVESTIGATING AGENT - REMARKS (11) |
Agent |
Date |
Response |
Agent |
Jan 19, 2011 |
NO FURTHER RESPONSE: The tenant has been provided with more than reasonable time to respond to the landlords response and has not. |
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Agent |
Jan 4, 2011 |
TENANTS RIGHT TO RESPOND: The tenant has right to respond to the response made by the landlord. Agent will review the response to determine if further mediation is applicable to this case. Agent will allow one week for the tenant to respond. Pending tenants response... |
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Agent |
Jan 4, 2011 |
LANDLORD RESPONSE: Landlord has responded to the complaint. Landlord states that the tenant terminated lease early due to loss of employment. Landlord also states that they reasonably responded to the heat issue and provided alternate heating during the repair. |
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Agent |
Dec 24, 2010 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: January 3, 2011 |
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Agent |
Dec 24, 2010 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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Agent |
Dec 24, 2010 |
MAILING PREPARED: Agent has prepared case for mailing. |
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Agent |
Dec 24, 2010 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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Agent |
Dec 24, 2010 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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Agent |
Dec 24, 2010 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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Agent |
Dec 24, 2010 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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