Landlord Complaint Record: #20-1235

Pinetree Apartments    |    Pinetree Apartments    |    Charlotte    ,    North Carolina 28210    Landlord Complaint 20-1235


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CASE CLOSED MEDIATION REFUSED Mar 11, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 20-1235 Filing Date : Jan 28, 2011
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Pinetree Apartments RENTER : Kept Private
Property Name : Pinetree Apartments      
Address : 7600 Antlers Ln Address : Kept Private
City, State - Zip : Charlotte, North Carolina - 28210. City, State - Zip : Charlotte, North Carolina - 28210.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Loud Neighbors
Fair Resolution according to renter :
  1. Solve noise complaint
  2. Reimburse for RPA fees

RENTAL DETAILS
Address               :   7604 Antlers Ln Apt 11
City, State - Zip   :   Charlotte, North Carolina - 28210.

COMPLAINT DETAILS (from renter)

Our apartment was the model , many years no one lived here , neighbors upstairs make noise at all hours and aren't willing to quiet down ( especially at night ) , many complaints with landlord , landlord is changing their story each time.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
Agent Feb 22, 2011 FINAL OPPORTUNITY: The agent is providing the landlord with a final opportunity to respond to this complaint. One final week provided.
Agent Feb 22, 2011 LANDLORD REFUSAL: The landlord has refused to respond to reasonable request to address this complaint. The tenant has contacted the agent requesting an update. The landlord has refused to cooperate.
Agent Feb 4, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: February 14, 2011 by 7PM
Agent Feb 4, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Feb 4, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Feb 4, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Feb 4, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Feb 4, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Feb 4, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.