Landlord Complaint Record: #20-1271

Bellavista townhomes    |    M.E.B    |    Tucson    ,    Arizona 85716    Landlord Complaint 20-1271


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CASE CLOSED RESOLVED Mar 11, 2011


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-1271 Filing Date : Feb 7, 2011
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : M.E.B RENTER : Kept Private
Property Name : bellavista townhomes      
Address : 3201 E Seneca St Address : Kept Private
City, State - Zip : Tucson, Arizona - 85716. City, State - Zip : tucson, Arizona - 85716.
Phone : Kept Private Phone : Kept Private

COMPLAINT : BAIT AND SWITCH,ROACHES,MOLD,NO HEAT
Fair Resolution according to renter :
  1. MOVE OUT, TRANSFER LEASE TO ANOTHER PROPERTY

RENTAL DETAILS
Address               :   201 e seneca st #234
City, State - Zip   :   tucson, Arizona - 85716.

COMPLAINT DETAILS (from renter)

APARTMENT IS NOT AS ADVERTISED, TOLD THE RENTAL HAS AC HOWEVER DOES NOT, MOLD IN VENTS, NO HEAT, ROACH INFESTATION, NOT WHAT I AGREED TO PAY RENT FOR.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Feb 21, 2011 71.33.74.55 Resident has refused all atempts to conduct an inspection, resident was issued a 48 hour notice and refused entry.


INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Mar 11, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.

Agent Feb 22, 2011 TENANTS RIGHT TO RESPOND: The tenant has right to respond to the response made by the landlord. Agent will review the response to determine if further mediation is applicable to this case. Agent will allow one week for the tenant to respond. Pending tenants response...

Agent Feb 22, 2011 LANDLORD RESPONSE: Landlord states that the tenant has refused the landlords attempts to inspect the property.

Agent Feb 11, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: February 21, 2011 by 7pm

Agent Feb 11, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.

Agent Feb 11, 2011 MAILING PREPARED: Agent has prepared case for mailing.

Agent Feb 11, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...

Agent Feb 11, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.

Agent Feb 11, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.

Agent Feb 11, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.