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CASE CLOSED |
RESOLVED |
Mar 26, 2011 |
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RENTAL DETAILS |
Address : 60 SCHROEDER CT APT 211
City, State - Zip : MADISON, WI - 53711 6207. |
COMPLAINT DETAILS (from renter) |
For over a month my girlfriend and I have been dealing with bed bugs. We got bit almost every night and once we finally found out what was happening we took it upon ourselves to try to resolve the issue. After not being able to contain the problem we contacted Ben Obregon (Manager of Schroeder Square Apartments) and he later got an exterminater service to come out. We had to go through a long exhausting checklist of bagging up and moving around just about everything in our apartment. The spraying and insect repellent was done and the exterminater could not find any bed bugs other than the sample I supplied. The apartment was then bed bug free after that for 5 days until they came back biting again. We got a follow-up cleaning weeks later and then the bugs came back yet a couple days after that. The bugs and the feeling of always having bugs crawling on your during sleep had exhausted us and lost many hours of sleep over it. I couldn't even sleep in my bed anymore because of the paranoia. I soon found a different place to move to due to this problem, the apartment was unliveable and we could not longer deal with the problem, the cleanings were not affective. I do not feel as though I should be responsible for paying any more rent due to this problem and the landlord and their management don't seem to care at all, they would understand if they were in my situation.
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INVESTIGATING AGENT - REMARKS (11) |
Agent |
Date |
Response |
Agent |
Mar 26, 2011 |
NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed. |
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Agent |
Mar 11, 2011 |
FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable. |
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Agent |
Mar 11, 2011 |
TENANTS RIGHT TO RESPOND: The tenant has right to respond to the response made by the landlord. Agent will review the response to determine if further mediation is applicable to this case. Agent will allow one week for the tenant to respond. Pending tenants response... |
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Agent |
Mar 11, 2011 |
LANDLORD RESPONSE: The landlord has responded to the complaint by informing the agent that a resolution has been reached between the tenant and landlord. |
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Agent |
Mar 2, 2011 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: March 10, 2011 by 7pm |
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Agent |
Mar 2, 2011 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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Agent |
Mar 2, 2011 |
MAILING PREPARED: Agent has prepared case for mailing. |
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Agent |
Mar 2, 2011 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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Agent |
Mar 2, 2011 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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Agent |
Mar 2, 2011 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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Agent |
Mar 2, 2011 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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