Landlord Complaint Record: #20-1338

Invetrust Estates    |    Daniel Zufelt    |    Mesa    ,    Arizona 85204    Landlord Complaint 20-1338


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CASE CLOSED FORCE REQUIRED Apr 29, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1338 Filing Date : Mar 7, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Daniel Zufelt RENTER : Kept Private
Property Name : Invetrust Estates      
Address : 2207 E. Dolphin Ave. Address : Kept Private
City, State - Zip : Mesa, Arizona - 85204. City, State - Zip : Mesa, Arizona - 85210.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs (Roomates want only me to pay, Landlord won't pay)
Fair Resolution according to renter :
  1. Have Landlord Pay for Bed Bug Removal, Have the option to move out if Landlord still won't pay and let me do so without a fee.

RENTAL DETAILS
Address               :   623 West Guadalupe Road, Apartment 236
City, State - Zip   :   Mesa, Arizona - 85210.

COMPLAINT DETAILS (from renter)

I moved into the apartment about a month and a week ago. Two weeks later, I start experiencing bites on my legs and arms. Soon my roommate suffers from similar bites. One week after the bites started, I found a bed bug on my pillow. Contacted the Landlord to have him remove the parasites, but was refused and told point blank that my contract says we have to get rid of pests ourselves, including all the costs for it. I read the tenant and landlord act for Arizona online and also did research on the bed bug removal and found it to be very expensive and extremely out of my price range, since I just barely started a part time job. Roommates blame me for bed bugs, claiming it was my fault, since they didn't have any until I moved in. I have never experienced bed bugs in my whole life and I have lived with my brother, my parents, and in an apartment complex in Rexburg, Idaho, and never once had bed bugs. Apartment right next door to ours in 237 mysteriously left the premisis and packed up their things in a day and left. They did so two weeks after I moved in, just before the bed bugs started showing up in our apartment. I can't afford the cost to remove the parasites and feel wronged that I am targeted by not only my landlord, but my roommates as well to get rid of the bugs myself.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Apr 29, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Apr 12, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Mar 23, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Mar 23, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Mar 10, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: March 18, 2011 by 7pm
Agent Mar 10, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Mar 10, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Mar 10, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Mar 9, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Mar 9, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Mar 9, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.