Landlord Complaint Record: #20-1358

Joanie McLain    |    Charlotte    ,    North Carolina 28209    Landlord Complaint 20-1358


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CASE CLOSED FORCE REQUIRED Apr 29, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1358 Filing Date : Mar 17, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Joanie McLain RENTER : Kept Private
Property Name :      
Address : 1000 Falls Creek Ln. Address : Kept Private
City, State - Zip : Charlotte, North Carolina - 28209. City, State - Zip : Charlotte, North Carolina - 28209.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. Exterminate bed bugs on their behalf.

RENTAL DETAILS
Address               :   1000 Falls Creek Ln. Apt 1
City, State - Zip   :   Charlotte, North Carolina - 28209.

COMPLAINT DETAILS (from renter)

Personally type a eviction notice giving us a 30 days to vacate our apartment by April 11th, 2011 and still want us to pay $400 for the bed bug treatment.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
Agent Apr 29, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Apr 12, 2011 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent Apr 7, 2011 LANDLORD NON-RESPONSIVE: The landlord has been provided with with more than reasonable opportunities to address this complaint but has not.
Agent Apr 1, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Apr 1, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Mar 19, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1430 3338 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Mar 19, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: MARCH 28, 2011 by 7pm
Agent Mar 19, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Mar 19, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Mar 19, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Mar 19, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Mar 19, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Mar 19, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.