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Landlord Complaint Record: #20-1366

Hunt Club apartments    |    Gaithersburg    ,    Maryland 20879    Landlord Complaint 20-1366

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CASE CLOSED

FORCE REQUIRED

Apr 29, 2011

WARNING! This property/ landlord refused to mediate a fair resolution or respond to this complaint. Landlord refused to cooperate.

Case Number	:	20-1366		Filing Date	:	Mar 19, 2011
Investigating Agent	:	Kept Private		Case Disposition	:	Force Required
Complaint Level	:	Code 5		Landlord Response	:	Poor

SUPPORTING DETAILS
Type	Title / Link	Posted By	Date Uploaded	Comments
	Kept Private	RPA Mailing Center		The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
	Kept Private	RPA Mailing Center		The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
	Kept Private	RPA Mailing Center		This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR	:	Hunt Club apartments		RENTER	:	Kept Private
IProperty Name	:
Address	:	404 christopher ave		Address	:	Kept Private
City, State - Zip	:	Gaithersburg, Maryland - 20879.		City, State - Zip	:	gaithersburg, Maryland - 20879.
Phone	:	Kept Private		Phone	:	Kept Private

COMPLAINT	:	bed bugs problem,
Why Renter Filed	:	Report Landlord
Fair Resolution according to renter	:	1.Ttreat the unit. 2. Reimburse for RPA fee

RENTAL DETAILS
Currently living in Rental : Yes				Property Type :
Rent	:	Beds	: 0	Address               :   406 blue silk lane ap G      City, State - Zip   :   gaithersburg, Maryland - 20879.
Deposit	:	Baths	: 0
Number of People in Household :

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem	:	No	Written Contract	:	Yes
Landlord has attempted to resolve problem	:	Unaware of problem	Problem is ongoing	:	Yes

COMPLAINT DETAILS (from renter)
Moved to the apartment about 2 month ago. Couple weeks ago saw a several bug bites, later couple more. I never had bed bugs problem before so couldn't realize what caused the bites. Yesterday woke up with multiple bites on legs and arms and saw a brown bug crawling. I started to do research and understood the problem. Landlord never was very understanding even in much smaller problems so I decided to file a complain before I address the problem to him.

LANDLORD / TENANT RESPONSES (0)
From	Date	IP Address	Response

INVESTIGATING AGENT - REMARKS (11)
Agent	Date	Response
Agent Apr 29, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed. Agent Apr 19, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates. Agent Apr 8, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... Agent Apr 8, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. Agent Mar 26, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: April 4, 2011 by 7pm Agent Mar 26, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. Agent Mar 26, 2011 MAILING PREPARED: Agent has prepared case for mailing. Agent Mar 26, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... Agent Mar 26, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. Agent Mar 26, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. Agent Mar 26, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.